---
sourceDocument: Australia Security Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/security-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Security Management

ft:clusterId :

    - security

bundleId :

    - security

workflow :

    - Technology


---

# Security Incident Policy Violation flow template

# Security Incident Policy Violation flow template {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

The Security Incident - Policy Violation - Template allows you to perform a series of
tasks designed to handle security policy violations.

## Antes de Iniciar

Role required: sn_si.write

## Por Que e Quando Desempenhar Esta Tarefa

This flow is triggered when the Category in a security incident is set to Policy violation.

## Procedimento

1. Open the security incident for the policy violation, or [create a new security incident](https://servicenow-prod.fluidtopics.net/viqFkza~~jgXC19yThSchQ "In addition to automatic methods for creating security incidents, you can create them manually, as needed.").
2. In Category, select Policy violation.
3. Save the record.
4. Scroll down and open the Response Tasks related list.  
   The first of a series of response tasks appears. Each time the record is saved, your response to the previous task either causes the next response task to be created or the flow to end.{#si-policy-violation-integhub-template__table_c32_rrs_kbb__entry__3}

   | Response task | Action | Results |
   |-|-|-|
   | Classify violation | Classify how this infraction violates your organization's security policies. Update the State field in the task after you have completed it. | The Advise violator of infraction response task is executed. |
   | Advise violator of infraction | Communicate the nature of the infraction to the violator. Update the State field in the task after you have communicated it. | The Obtain acknowledgement from violator response task is executed. |
   | Obtain acknowledgement from violator | Obtain an acknowledgement from the violator of the infraction. Update the State field in the task as appropriate. | The HR process response task is executed. |
   | HR process | Communicate all necessary information about this violation to HR. Update the State field in the task as appropriate. | The Set state to review response task is executed. |
   | Set state to review | No action is necessary. | The State of the security incident is changed automatically to Review. |
   | Schedule security awareness training | Conduct a security awareness training to educate staff on how to prevent similar security violations in the future. Update the State field in the task as appropriate. | If you change the state of the task to Closed Complete or Cancelled, the flow ends. |
   [Tabela 1. Response tasks in Policy Violation Template]

   {#si-policy-violation-integhub-template__table_c32_rrs_kbb}
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