---
sourceDocument: Australia Security Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/security-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Security Management

ft:clusterId :

    - security

bundleId :

    - security

workflow :

    - Technology


---

# View security incident to customer service case mapping

# View security incident to customer service case mapping {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Security Incident Response ships with a default field mapping that maps a
security incident to a Customer Service case. You can view the security
incident to CS case default map.

## Antes de Iniciar

Role required: sec_cmn.read

## Procedimento

1. Navigate to AllSecurity OperationsUtilitiesField Mapping.
2. Click Security Incident to CSM Case Field Mapping to view the default map.  
3. You can edit the mapping, as needed.
4. When you have completed your changes, click Update.