---
sourceDocument: Australia Security Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/security-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Security Management

ft:clusterId :

    - security

bundleId :

    - security

workflow :

    - Technology


---

# Install Vulnerability Response

# Install Vulnerability Response {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 min. de leitura

Before you run the Vulnerability Response application in your ServiceNow AI Platform instance, you must get entitlement and download the application from the ServiceNow Store, install it on your ServiceNow AI Platform instance, and complete
a few installation steps in Setup
Assistant.

## Antes de Iniciar

Nota:  
This process applies only to applications that are downloaded to production instances. If you're downloading applications to non-production or development instances, it's not necessary to get entitlements. Proceed to [Activate a ServiceNow Store application](https://servicenow-prod.fluidtopics.net/NEbBYpdxwpxXlAAuCS76Aw "After an application has been given entitlement, you must activate its dependencies plugin and activate the application. This process also applies to applications downloaded to sub-production instances.").

* Verify that you have the required ServiceNow roles assigned for your instance.
* The admin role is required for installation and assigning roles.

{#install-and-configure-vr__ul_sfr_ntk_h2c}Role required: admin

Persona and granular roles are available to help you manage what users and groups can see and do in the Vulnerability Response application. For an initial assignment of the persona roles in Setup Assistant, see [Assign the Vulnerability Response persona roles using Setup Assistant](https://servicenow-prod.fluidtopics.net/GJMygmi13n~RxYpUtL1bEw "Assign the Vulnerability Response persona roles to groups or users with Setup Assistant."). For more information about managing granular roles, see [Manage persona and granular roles for Vulnerability Response](https://servicenow-prod.fluidtopics.net/Uk2EG~8OyQfKyglLbPQgOA "After you complete your initial assignment of persona roles using Setup Assistant, manage additional granular role assignments to users or groups from the User Administration module in your instance.").

## Procedimento

1. To get entitlement and download the Vulnerability Response core application, navigate to the ServiceNow Store.
2. In the upper right of the page, click Log In.  
3. In the dialog that is displayed, enter your HI credentials and click Login.
4. On the page that is displayed, if not selected, click the ServiceNow Products tab.  
5. To view the associated applications that you are eligible for with the Vulnerability Response application, on the product list page, click the Vulnerability Response product.  
   The Eligible tab lists all the applications you are eligible for if you opt-in. For more information on an application, click a link.
6. To get the Vulnerability Response core application, click Opt-in.
7. To agree to the terms and conditions, at the prompt, select the check box and click Accept.  
   A message is displayed that indicates you have successfully opted-in for the application. With the ServiceNow Products tab selected and displayed, a green check mark replaces the plus sign to the right of the Vulnerability Response application, as shown in the following figure. After you have accepted the terms and conditions and managed entitlements for any of the applications on the ServiceNow Products tab, on the Products List page, you can click the plus sign (+) to get entitlement and opt-in for the other applications on this page with a single click.
8. Skip to step 10 to install the application on your ServiceNow AI Platform instance.
9. **Opcional:** Alternatively, to manage your entitlement for the Vulnerability Response application on other ServiceNow AI Platform instances, follow these steps.
   1. If the Manage Entitlement button is not displayed, click the Vulnerability Response application on the Product List to display it.
   2. With the Eligible tab selected, click Manage Entitlement.  
   3. In the Manage Entitlements for Vulnerability Response dialog that is displayed, choose one:  
   4. Click OK or Cancel to continue.  
      You are ready to activate plugins and install the application on your ServiceNow AI Platform instance(s).
   {#install-and-configure-vr__substeps_i3r_bxm_hkb}
10. Log in to the ServiceNow AI Platform instance that you want to install the Vulnerability Response application on.
11. Navigate to AllSystem ApplicationsAll Available ApplicationsAll.  
12. From the applications listed, locate the Vulnerability Response application (sn_vul), select a version from the choice list, and click Install.  
    The Application installation dialog is displayed. Any dependencies that will be installed are displayed.
13. **Opcional:** If you want demo data, select the Load demo data check box and click Install.  
    Nota:  
    If you do not select the Load demo data check box, demo data is not available to install from the Application Manager later. For information on how to install or reinstall demo data after the initial installation, see the [Workaround to install demo data if application is already installed \[KB0722909\]](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0722909) article in the Now Support Knowledge Base.  
    This installation may take some time. A message is displayed in the Install dialog after the application is successfully installed. ![Core application successfully installed dialog.]()
14. Click Close.
15. After installation is successfully completed, navigate to AllVulnerability ResponseAdministrationSetup Assistant.  
16. Follow the instructions on the forms in each section.
{#install-and-configure-vr__steps_z5v_pq2_kcb}

## O que Fazer Depois

For more information on Vulnerability Response settings, installing applications, configuration, integrations, group rules, risk calculators, and remediation target rules, see [Configuring Vulnerability Response using the Setup Assistant](https://servicenow-prod.fluidtopics.net/hYDnqfu74KgLSt0Sbuiq8A "Setup Assistant walks you through setting up Vulnerability Response and certain third-party integrations for your environment. Setup Assistant provides almost everything you need to install and set up your environment so that you can use Vulnerability Response.").

