---
sourceDocument: Australia Security Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/security-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Security Management

ft:clusterId :

    - security

bundleId :

    - security

workflow :

    - Technology


---

# Install the Solution Management for Vulnerability Response application

# Install the Solution Management for Vulnerability Response application {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 min. de leitura

Before you can use the Solution Management for Vulnerability Response feature of Vulnerability Response in your instance, you must complete the installation of the Vulnerability Solution Management application. This application is available as a separate
subscription in the ServiceNow Store.

## Antes de Iniciar

Complete the following setup checklist prior to installation. Perform these setup tasks for a smooth installation.  
Nota:  
This process applies only to applications that are downloaded to production instances. If you're downloading applications to non-production or development instances, it's not necessary to get entitlements. Proceed to [Activate a ServiceNow Store application](https://servicenow-prod.fluidtopics.net/NEbBYpdxwpxXlAAuCS76Aw "After an application has been given entitlement, you must activate its dependencies plugin and activate the application. This process also applies to applications downloaded to sub-production instances.").

The Microsoft Security Response Center Solution Integration and Red Hat Solution Integration are the solution applications available in Solution Management for Vulnerability Response after you install Vulnerability Solution Management.
{#install-and-configure-solution-mgmt__table_rv4_tpl_mcb__entry__2}

| Setup tasks | Description |
|-|-|
| Verify that the Vulnerability Response application is installed and activated. | Solution Management for Vulnerability Response requires the Vulnerability Response application. For the most current version of Vulnerability Solution Management, verify you have the most current version of Vulnerability Response installed. See [KB0856498 Vulnerability Response Compatibility Matrix and Release Schema Changes](https://support.servicenow.com/kb_view.do?sysparm_article=KB0856498). If the application is not installed and activated see, [Install Vulnerability Response](https://servicenow-prod.fluidtopics.net/D5Bc9EH7V48kt6sLUWMkdw "Before you run the Vulnerability Response application in your ServiceNow AI Platform instance, you must get entitlement and download the application from the ServiceNow Store, install it on your ServiceNow AI Platform instance, and complete a few installation steps in Setup Assistant."). |
| Verify that you have entitlement to the application. | To verify you have entitlement to the Vulnerability Solution Management application, navigate to Subscription ManagementSubscriptions in your instance. The list displays the subscriptions your organization has purchased. To get entitlement for the Vulnerability Solution Management application from the ServiceNow Store and download it onto your ServiceNow AI Platform instance, see [Get entitlement for a Security Operations product or application](https://servicenow-prod.fluidtopics.net/aDgvP0LSWINp0CvyfkpdSA "The first step in installing a Security Operations application is to verify that the application or the product and its associated applications have valid ServiceNow entitlements."). |
| Ensure that your NVD records are up-to-date for the last 10 years. | See [Importing data with the NVD and CWE integrations and managing third-party libraries](https://servicenow-prod.fluidtopics.net/T_zZQoX7oisD3bTD46pffw "If not already installed, download and run the NVD integration and run the CWE scheduled job as part of your initial setup of Vulnerability Response and prior to importing vulnerability data into your instance with a third-party scanner product. The Vulnerability Response Integration with NVD is available on the ServiceNow Store."). |
| Ensure your third-party vulnerabilities are up-to-date. | See [Vulnerability Response integrations](https://servicenow-prod.fluidtopics.net/zQoHKjiBYFkRQWdwaz7MMw "Vulnerability Response includes support for third-party integrations. Included in this section are some basic guidelines for developing your own integrations.") for information on third-party vulnerability integrations. |
| Verify that you have the required ServiceNow AI Platform roles assigned for your instance. | The following roles are required for installation and verification of expected results: Persona and granular roles are available to help you manage what users and groups can see and do in the Vulnerability Response application. For an initial assignment of the persona roles in Setup Assistant, see [Assign the Vulnerability Response persona roles using Setup Assistant](https://servicenow-prod.fluidtopics.net/GJMygmi13n~RxYpUtL1bEw "Assign the Vulnerability Response persona roles to groups or users with Setup Assistant."). For more information about managing granular roles, see [Manage persona and granular roles for Vulnerability Response](https://servicenow-prod.fluidtopics.net/Uk2EG~8OyQfKyglLbPQgOA "After you complete your initial assignment of persona roles using Setup Assistant, manage additional granular role assignments to users or groups from the User Administration module in your instance."). * The system administrator \[admin\] installs the application. If not already assigned, the admin assigns the vulnerability admin \[sn_vul.vulnerability_admin or sn_vul.admin (deprecated)\] role. * The vulnerability admin oversees configuration and verifies expected results. {#install-and-configure-solution-mgmt__ul_jnh_nm4_wmb} |
[ ]

{#install-and-configure-solution-mgmt__table_rv4_tpl_mcb}

Roles required: admin to install the Vulnerability Solution Management application
and vulnerability admin to configure it.

## Procedimento

1. Navigate to the ServiceNow Store.
2. Click Log in and enter your HI credentials.
3. Click the ServiceNow Products tab to view the available ServiceNow products.
4. Click plus (+) sign next to Vulnerability Solution Management to view all the associated applications that you are eligible for.
5. Click Opt-in to verify you have entitlement to Vulnerability Solution Management to the application.
6. If you already have entitlement, skip to step 10 to install the application on your ServiceNow AI Platform instance.
7. Select the check box and click Accept to agree to the terms and conditions at the prompt.  
   A message is displayed that indicates you have successfully opted-in for the application.
8. **Opcional:** Click Manage Entitlement if you want to manage your entitlement for Vulnerability Solution Management on other ServiceNow AI Platform instances.  
   Nota:  
   If the Manage Entitlement button is not displayed, click the Vulnerability Solution Management application on the Product List to display it.
   1. Choose an option
   2. Click OK or Cancel to continue.  
      You are ready to activate plugins and install the application on your instances.
   {#install-and-configure-solution-mgmt__substeps_nph_2rs_snb}
9. Log in to the ServiceNow AI Platform instance that you want to install the Vulnerability Solution Management application on.
10. Navigate to AllSystem ApplicationsAll Available ApplicationsAll.
11. Locate the Vulnerability Solution Management application (sn_vul_solution) and click Install.  
    The Application installation dialog displays the application dependency plugin status. Any required dependencies not already installed are automatically installed along with the application.
12. Click Install.  
    This installation may take some time. A message is displayed in the Install dialog box after the application and its dependencies are successfully installed.

    The vulnerability admin can now configure the application from
    within the Setup Assistant.
13. Click Close.  
    The Microsoft Security Response Center Solution Integration and Red Hat Solution Integration are the solution applications
    available in Solution Management for Vulnerability Response after you install Vulnerability Solution Management.

    View the Vulnerability Solutions by navigating to AllVulnerability ResponseAdministrationSetup AssistantIntegration ConfigurationSolution Integrations. See [Configure installed solution integrations for Vulnerability Solution Management using Setup Assistant](https://servicenow-prod.fluidtopics.net/JvtAYLSL1iX9XYxDsfpoBg "After you install the Vulnerability Solution Management application, you can configure your vulnerability solution providers using Setup Assistant.") for more
    information.
{#install-and-configure-solution-mgmt__steps_z5v_pq2_kcb}

## O que Fazer Depois

After you configure the application and the available solutions, check that the CVEs
and Solutions agree using Vulnerability Solution \[sn_vul_m2m_vulnerability_solution\]
table.

