---
sourceDocument: Australia Security Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/security-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Security Management

ft:clusterId :

    - security

bundleId :

    - security

workflow :

    - Technology


---

# Use agentic workflows

# Using agentic workflows in Now Assist for Vulnerability Response {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Use the Vulnerability Response AI agents to complete your tasks autonomously.
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| Agentic workflow name | Description | Available AI agents |
|-|-|-|
| Assess vulnerability exposure | * Determine if your configuration items (CIs) and business services are exposed to known vulnerabilities. * Determine the potential impact that a specific vulnerability might have throughout your environment. * Check CIs for any new Cybersecurity and Infrastructure Security Agency (CISA) exploitable (zero-day) vulnerabilities. * Create watch topics in the Vulnerability Manager workspace to remediate vulnerable items. {#using-now-assist-ai-agents-vr__ul_bnt_jxz_r2c} | * CISA vulnerability analysis AI agent * Vulnerability exposure analysis AI agent * Watch topic creation AI agent {#using-now-assist-ai-agents-vr__ul_ccx_xzz_r2c} |
| Retrieve vulnerability and exposure data | Ask questions in natural language to help you quickly retrieve vulnerability and exposure data across legacy sources and Unified Security Exposure Management (USEM). | Retrieve VR data agent |
| Analyze vulnerability remediation status | * Gain insights into your compliance metrics and statistics for how well you're meeting remediation target dates on vulnerable item (VIT) records. * View your monthly VIT record remediation totals and identify missed targets. * Break down remediation data on VITs by Severity, Assignment group, Configuration item, and Vulnerability for your monthly Service Level Agreement (SLA) compliance reviews. {#using-now-assist-ai-agents-vr__ul_ssg_sxz_r2c} | Remediation compliance analysis AI Agent |
[Tabela 1. Available agentic workflows for AI agents for Vulnerability Response]

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Importante:  
By default, all agentic workflows and AI agent records are read-only.  
To modify an agentic workflow, you must first [duplicate the agentic workflow](https://www.servicenow.com/docs/access?context=clone-aia-usecase&version=australia&pubname=australia-intelligent-experiences&ft:locale=en-US), and then proceed with the following steps:

* Activate the agentic workflow. The Now Assist for Vulnerability Response AI agents included with the application are activated by default.
* If required, you can add a trigger to invoke the agentic workflow automatically.
* See [Configure an agentic workflow for Now Assist for Vulnerability Response](https://servicenow-prod.fluidtopics.net/ZNsuBVi8VRBUpZ3RlYdm0Q "You can configure agentic workflows from the AI Agent Studio, but you must duplicate them in order to modify settings. The Now Assist for Vulnerability Response AI agents included with the application and used in the agentic workflows are activated by default and are not editable.") for more information.
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There might be AI agents installed with the Now Assist application that are not used in agentic workflows. To learn how to see all agents that are available to you, see [Find AI agents](https://www.servicenow.com/docs/access?context=find-ai-agents&version=australia&pubname=australia-intelligent-experiences&ft:locale=en-US).

* [Retrieve Vulnerability Response data](https://servicenow-prod.fluidtopics.net/o7rR1znaImSTY5ZAZZ7BPg "Chat with an AI agent from the Now Assist panel to get help with your questions about Vulnerability Response host and Application Vulnerability Response findings (vulnerable items and application vulnerable items).").
* [Assess vulnerability exposure agentic workflow](https://servicenow-prod.fluidtopics.net/kLy8WnrmwckZYy7r7SGeng "Chat with an AI agent from the Now Assist panel to help you assess the potential exposure of your configuration items and your business services to vulnerabilities.").

  Chat with an AI agent from the Now Assist panel to help you assess if your configuration items and your business services are exposed to vulnerabilities.
* [Analyze vulnerability remediation status agentic workflow](https://servicenow-prod.fluidtopics.net/jPGtiRa0iWBNtFc2gBqpdg "Chat with an AI agent from the Now Assist panel to help you gain insights into your monthly remediation compliance metrics for vulnerable items.").

  Chat with an AI agent from the Now Assist panel to help you gain insights into your compliance metrics for resolving vulnerable items.
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