---
sourceDocument: Australia Security Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/security-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Security Management

ft:clusterId :

    - security

bundleId :

    - security

workflow :

    - Technology


---

# Collaborate using conference call or chat in Security Incident Response

# Collaborate using conference call or chat in Security Incident Response {#ariaid-title1}

You can collaborate with analysts and affected users to resolve or discuss about an incident in Security Incident Response application.
* **[Start a conference call in Security Incident Response](https://servicenow-prod.fluidtopics.net/QPVf2f3cN8qeotbUgM5puA)**   
  Using conference call, security analysts can collaborate with other analysts and affected users in real-time. These calls facilitate the exchange of information to help resolve incidents.
* **[Add participants to active Conference Call](https://servicenow-prod.fluidtopics.net/HOsF7IWDeEdg_E0TdNGySw)**   
  You can add participants to an active conference call if you have not added them before starting the conference call.
* **[Start a Sidebar chat in Security Incident Response](https://servicenow-prod.fluidtopics.net/D_jnsT~jXQhYX1BOGttp_w)**   
  Using Sidebar, security analysts can collaborate with others in real-time based on a Workspace task-based or interaction-based record. These Sidebar discussions facilitate the exchange of information and knowledge to help resolve issues faster and with higher-quality outcomes.

**Conceitos relacionados**   

* [Security Incident Overview section](https://servicenow-prod.fluidtopics.net/JVr7bLT9DaEHj0aoCUQb0Q "The Overview section on the workspace presents the key information associated with the security incident.")
* [Security Incident Details section](https://servicenow-prod.fluidtopics.net/sDKvoSRB81JMiBr1LpHwAg "This section displays the security incident form fields that are rendered from the security incident classic UI.")
* [SIR Workspace Orchestration](https://servicenow-prod.fluidtopics.net/dNuzztwmL1m3l579R4DpwA "Security Incident Response Workspace orchestration activities will help the security analysts to view the investigation canvas and perform various actions that are applicable.")
* [Security Incident Response Tasks](https://servicenow-prod.fluidtopics.net/1SbjAqI2CuKYz44wJR6dJg "All the response tasks associated with a security incident are displayed within the Response Tasks section.")
* [Security Incident Response Other Records](https://servicenow-prod.fluidtopics.net/vvYsk4daVYlkEpPAN~_dCQ#security-incident-response-other-records "This section displays the other records such as IT related records and email records. Under IT records, Incident, Change Request, Problem and Outages are displayed.")
* [Security Incident Response Post Incident Review](https://servicenow-prod.fluidtopics.net/yYj6aPoXTRUvD2sALzG~HA "Post incident review appears when an incident is moved to a Review state.")
* [TISC integration within SIR Workspace](https://servicenow-prod.fluidtopics.net/ZiG9nTTRLDPbFcf303~V_Q "The following section includes information about the Threat Intelligence Security Center integration from within the SIR workspace context.")
* [Reports in Security Incident Response](https://servicenow-prod.fluidtopics.net/6f4Dq~8dwpWzSgwSOaj6pQ "All the reports associated with a security incident are available within the Reports section for analysis and sharing.")
* [Viewing incident details with a relationship graph](https://servicenow-prod.fluidtopics.net/s3SATfOikuAytDTrPCW51A "Relationship graphs in the Security Incident Response workspace visually display the connections between a security incident and its related items to help you analyze the full context of a security incident.")
* [MITRE attack and defend technique graph](https://servicenow-prod.fluidtopics.net/A~0qFAr8C~umgZi3ByV7NA "The MITRE attack and defend technique graph provides security analysts with an interactive, node-based visualization of attack techniques, defense techniques, and associated artifacts for a security incident.")  
**Tarefas relacionadas**   

* [Update information in security incident related records](https://servicenow-prod.fluidtopics.net/FjbOe8qGG5rC2srJ4cdx~w "Edit related records for a security incident in Security Incident Response Workspace directly from the Related Records tab without having to leave the current context.")
* [Start a conference call in Security Incident Response](https://servicenow-prod.fluidtopics.net/QPVf2f3cN8qeotbUgM5puA "Using conference call, security analysts can collaborate with other analysts and affected users in real-time. These calls facilitate the exchange of information to help resolve incidents.")
* [Start a Sidebar chat in Security Incident Response](https://servicenow-prod.fluidtopics.net/D_jnsT~jXQhYX1BOGttp_w "Using Sidebar, security analysts can collaborate with others in real-time based on a Workspace task-based or interaction-based record. These Sidebar discussions facilitate the exchange of information and knowledge to help resolve issues faster and with higher-quality outcomes.")