---
sourceDocument: Australia Security Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/security-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Security Management

ft:clusterId :

    - security

bundleId :

    - security

workflow :

    - Technology


---

# Troubleshoot

# Troubleshooting ArcSight ESM event ingestion integration {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

This section provides information on how to troubleshoot any errors that may occur
during event ingestion.

## Integration runs {#arcsight-esm-troubleshoot__section_p4s_hjc_wkb}

Navigate to Event Ingestion CommonIntegration Runs. An integration run takes place every minute and captures details regarding the events ingested during the scheduled job.   

You can see the list of integration runs and status of each run (Success, Timed-out, Waiting)
and the number of security incidents that were created. Click on the Number link to drill down
to the detailed Integration Run page.  

<br />

You can view details like the number of events that were ingested, the status, which event
that was transformed into a security incident, and the different tasks there were performed
during the ingestion. Additionally, you can click the link to view the flow execution details.

## Flow execution details {#arcsight-esm-troubleshoot__section_bpl_mlc_wkb}

Click the execution details link to see the flow associated with the event ingestion.  

You can view a step by step execution of the flow detailing the various actions and subflows
that were executed as part of the flow.