---
sourceDocument: Australia Security Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/security-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Security Management

ft:clusterId :

    - security

bundleId :

    - security

workflow :

    - Technology


---

# Use generative AI skills

# Using generative AI skills in Now Assist for Vulnerability Response {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 min. de leitura

Vulnerability managers and analysts can resolve remediation tasks from within their flow of work with the generative AI skills supported by Now Assist for Vulnerability Response.

## Skills reuse {#using-now-assist-skills-vulnerability-response__id_b2m_c3n_3hc}

By default, all skills exist in the global domain. When you use Now Assist in a domain-separated environment, users are only able to access data in their domain. For example, if a user uses the summarization skill, Now Assist only uses material that exists in the user's domain when generating that summary. Additionally, there is no co-mingling of data for domain-separated instances when using generative AI skills. The data
resides only on the instance, and the shared services used for generative AI do not persist any requests (prompts) and responses. For more information, see [Domain separation in the Now Assist Admin console](https://www.servicenow.com/docs/access?context=domain-separation-in-the-now-assist-admin-console&version=australia&pubname=australia-intelligent-experiences&ft:locale=en-US). (Note that global domain is not the same as global scope. For more information, see [Exploring Next Experience pickers](https://www.servicenow.com/docs/access?context=next-experience-pickers&version=australia&pubname=australia-platform-user-interface&ft:locale=en-US).){#using-now-assist-skills-vulnerability-response__na-skills-global-domain-explanation}

## Overview of Now Assist for Vulnerability Response skills {#using-now-assist-skills-vulnerability-response__cf-using-parent-workflow}

With generative AI skills with Now Assist for Vulnerability Response, your vulnerability managers and analysts have the option to use generative AI skills to help them with the following tasks:

* [Generate insights to prioritize findings](https://servicenow-prod.fluidtopics.net/iac6Fxu66LHR4mxpN7g05w "Use the Security Exposure Management (SEM) Insights generative AI skill to provide contextual summaries and actionable recommendations in the Security Exposure Management (SEM) Workspace. Use insights based on exposure data, threat intelligence, remediation status, and asset context to surface dynamic insights for Findings views. Help admins, analysts, and vulnerability managers prioritize critical risks and take immediate remediation actions.")

  Use generative AI to provide insights based on contextual summaries and provide actionable recommendations.
* [Get exception and false positive approval recommendations](https://servicenow-prod.fluidtopics.net/yQIfoU5C0bYzDeICfyYcUw "Use the Now Assist recommendation skill to streamline the approval process for exceptions and false positive requests with AI-driven recommendations. Reduce manual effort and improve decision accuracy for your approvers in the Security Exposure Management Workspace.")

  Use generative AI to provide on-demand approval and false positive recommendations.
* [Create an API connector with Now Assist for Vulnerability Response](https://servicenow-prod.fluidtopics.net/kmM3FJRqBHLN5A~PPTHZ1A "Use the SPC Setup Connector skill to help you automatically complete configuration steps 3-5 in the Connector builder in the Security Posture Control Workspace.").

  Use generative AI to automatically populate steps in the API Connector builder.  
  Nota:  
  You must install and activate [the required applications](https://servicenow-prod.fluidtopics.net/Vxyfh_QJNjFJYvTsZM~jjg "Use the SPC Setup Connector generative AI skill to help your developers quickly and automatically create an API connector that you can publish and use in the Security Posture Control workspace. Now Assist automatically selects an API template, populates request and header parameters, and maps sample response attributes to SPC attributes based on API documentation you provide.") in addition to Now Assist for Vulnerability Response to use the generative AI skill to help you create your own API connector.
* [Identify duplicate vulnerable items with Now Assist for Vulnerability Response](https://servicenow-prod.fluidtopics.net/hSyZem3hQ0ffvIdEYu7VRw "Use the Vulnerable item de-duplication generative AI skill to identify the primary (first-found) vulnerable items for configuration items along with duplicate vulnerable items that are imported by your vulnerability scanners.")

  Identify and group duplicate vulnerable items (VITs) created from multiple scanners. Identify the primary vulnerable item and remove (close) duplicates.
* [Suggest preferred vulnerability solutions with Now Assist for Vulnerability Response](https://servicenow-prod.fluidtopics.net/wYeiif1nNzSP6AhDaoAAPQ "Use generative the Approval Recommendation generative AI skill with Now Assist for Vulnerability Response (Now Assist with VR) to help your analysts find potential preferred solutions from third-party vendors for the vulnerabilities on your assets.")

  Identify the most appropriate preferred solution for a given vulnerable item (VIT).  
  Nota:  
  * You must install and activate Vulnerability Solution Management \[sn_vul_solution\] to import and view preferred and available vulnerability solutions. This application provides you with current solutions with scheduled imports. Vulnerability Solution Management is available on the ServiceNow® Store.
  * This generative AI skill supports only active host vulnerable items (VITs). VITs must be in the Open, Under Investigation, Awaiting Implementation, or In Review states.
  * Current solutions that most effectively address vulnerabilities, also referred to as solutions of the highest supersedence, must be available for you to import from third-party vendors. See [Vulnerability Solution Management](https://servicenow-prod.fluidtopics.net/7x7F9gvjz8NtQrPycfzMlQ "Automatically correlate the vulnerabilities in your environment with the solutions that could remediate them. Identify the remediation actions that apply to your vulnerabilities and prioritize them by the greatest reduction in vulnerability risk.") for more information about Vulnerability Solution Management and supported integrations for more information.
  * The Configuration item field on a VIT must be populated with a value from the Configuration Item \[cmdb_ci\] table.
  * The Vulnerability field on a VIT must be populated.
  {#using-now-assist-skills-vulnerability-response__ul_fjm_dfr_jgc}
* [Generate a recommendation for approval impact analysis](https://servicenow-prod.fluidtopics.net/yQIfoU5C0bYzDeICfyYcUw "Use the Now Assist recommendation skill to streamline the approval process for exceptions and false positive requests with AI-driven recommendations. Reduce manual effort and improve decision accuracy for your approvers in the Security Exposure Management Workspace.")
* [Generate insights to prioritize findings](https://servicenow-prod.fluidtopics.net/iac6Fxu66LHR4mxpN7g05w "Use the Security Exposure Management (SEM) Insights generative AI skill to provide contextual summaries and actionable recommendations in the Security Exposure Management (SEM) Workspace. Use insights based on exposure data, threat intelligence, remediation status, and asset context to surface dynamic insights for Findings views. Help admins, analysts, and vulnerability managers prioritize critical risks and take immediate remediation actions.")

  Understand your security posture with AI-generated summaries and recommendations to help you prioritize and act on critical findings.
{#using-now-assist-skills-vulnerability-response__cf-using-parent-steps-ul}