---
sourceDocument: Australia Security Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/security-management

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Security Management

ft:clusterId :

    - security

bundleId :

    - security

workflow :

    - Technology


---

# Use generative AI skills

# Using Now Assist for Security Incident Response generative AI skills {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 min. de leitura

Security analysts can close security incidents quickly from within their flow of work with the generative AI skills supported by Now Assist for Security Incident Response.

## Skills reuse {#using-now-assist-for-security__section_vkh_cpq_mhc}

By default, all skills exist in the global domain. When you use Now Assist in a domain-separated environment, users are only able to access data in their domain. For example, if a user uses the summarization skill, Now Assist only uses material that exists in the user's domain when generating that summary. Additionally, there is no co-mingling of data for domain-separated instances when using generative AI skills. The data
resides only on the instance, and the shared services used for generative AI do not persist any requests (prompts) and responses. For more information, see [Domain separation in the Now Assist Admin console](https://www.servicenow.com/docs/access?context=domain-separation-in-the-now-assist-admin-console&version=australia&pubname=australia-intelligent-experiences&ft:locale=en-US). (Note that global domain is not the same as global scope. For more information, see [Exploring Next Experience pickers](https://www.servicenow.com/docs/access?context=next-experience-pickers&version=australia&pubname=australia-platform-user-interface&ft:locale=en-US).){#using-now-assist-for-security__na-skills-global-domain-explanation}
AI agents use [role masking](https://www.servicenow.com/docs/access?context=aia-role-masking&version=australia&pubname=australia-intelligent-experiences&ft:locale=en-US) to determine which users can access them and what data they have access to. Ones installed with Now Assist applications have specific roles that come included with the application. If you select Users with specific roles for user access, you must configure the security controls to include
these roles. Data access settings must also include these roles. For the instructions to change the security controls, see [Define security controls for an AI agent](https://www.servicenow.com/docs/access?context=define-sec-controls-aia&version=australia&pubname=australia-intelligent-experiences&ft:locale=en-US).{#using-now-assist-for-security__agentic-ai-req-roles-aia}  
Importante:  
Some Now Assist skills, agents, and agentic workflows are turned on by default. For more information, see [Now Assist skills, agents, and agentic workflows on by default](https://www.servicenow.com/docs/access?context=now-assist-skills-on-by-default&version=australia&pubname=australia-intelligent-experiences&ft:locale=en-US).

With generative AI skills with Now Assist for Security Incident Response, your security analysts have the option to:

* Summarize security incident details and review the context quickly in a concise, easy-to-read format.
* Generate closure (resolution) notes.
* Generate recommended actions for a security incident
* Generate post incident analysis data
* Generate correlation insights to speed up incident investigation.
* Generate a quality assessment report of a security incident

Security managers and analysts can request security incident summaries and closure notes from the following locations:

* Security incident records
* Security Incident Response Workspace
* The Now Assist panel.  
  Nota:  
  The security incident recommended actions and post-incident analysis skills are not available from the Now Assist panel.

{#using-now-assist-for-security__ul_hlb_gb4_bcc}  
Security managers and analysts can generate recommended next steps and post-incident analysis data from the following locations:

* Security incident records
* Security Incident Response Workspace
{#using-now-assist-for-security__ul_krk_gld_ycc}

Security managers and analysts can create remediation tasks from generated recommended actions only from security incidents in the Security Incident Response Workspace.

Security managers and analysts can request security incident summaries and closure notes from the following locations:

* Security incident records
* Security Incident Response Workspace
* The Now Assist panel.  
  Nota:  
  The security incident recommended actions and post-incident analysis skills are not available from the Now Assist panel.

Security managers and analysts can generate recommended next steps and post-incident analysis data from the following locations:

* Security incident records
* Security Incident Response Workspace

Security managers and analysts can create remediation tasks from generated recommended actions only from security incidents in the Security Incident Response Workspace.

1. [Summarize a security incident with Now Assist for Security Incident Response](https://servicenow-prod.fluidtopics.net/ws71w8eNGilAcNlFrlDt0A "Understand the context of a security incident with the Security Incident summarization generative AI skill.")

   Generate a summary for a security incident that includes the underlying issue, incident details, related lists data (observables), and key actions already taken.
2. [Generate recommended actions for a security incident with Now Assist for Security Incident Response](https://servicenow-prod.fluidtopics.net/N4pEC_CyjtQOy4Lf2lBoCQ "Automatically generate the next steps your analysts can take to help them close a security incident in the Security Incident Response Workspace. The recommended steps are based on existing security incidents and knowledge articles.")
3. [Generate recommended actions in UI16 for a security incident with Now Assist for Security Incident Response](https://servicenow-prod.fluidtopics.net/GpM~xxcNXWeBYilAV7yHaQ "Automatically generate the next steps your analysts can take to help them close a security incident in the UI16 (legacy) view. The recommended steps are based on existing security incidents and knowledge articles.")
4. [Generate a post-incident analysis for a security incident with Now Assist for Security Incident Response](https://servicenow-prod.fluidtopics.net/yd3_j9zMYX7mLjksr8YIfg "Automatically generate a post-incident analysis for a security incident that includes a root cause analysis, impact assessment, and learning and recommendations information.")
5. [Generate a post-incident analysis in UI16 for a security incident with Now Assist for Security Incident Response](https://servicenow-prod.fluidtopics.net/ZIUBVHDRSWEC9VTVP8N1oQ "Automatically generate a post-incident analysis for a security incident that includes root cause analysis, impact assessment, and learning and recommendations information.")
6. [Generate correlation insights in the Now Assist panel with Now Assist for Security Incident Response](https://servicenow-prod.fluidtopics.net/JbFJycU7MQ_gTR07B2xMfA "Generate correlation insights from the Now Assist panel to help you connect past events to the security incident that you are working on.")
7. [Generate a quality assessment report](https://servicenow-prod.fluidtopics.net/d94Pb81v0k0DX~UQ50VXaQ "Generate a quality assessment report for a security incident using a predefined rule set.") for a security incident
8. [Generate closure notes for a security incident with Now Assist for Security Incident Response](https://servicenow-prod.fluidtopics.net/39Urp3uszpga6qvK3fI~lQ "Automatically generate a draft of the closure notes for a security incident when you close it. The draft is editable and will be reviewed prior to closing the security incident, and it can be used or modified as needed. Closure notes provide information about the resolution of a security incident to other analysts, managers, and key stakeholders.")

   Automatically generate the closure notes for a security incident.
9. [Request generative AI skills in the Now Assist panel for Now Assist for Security Incident Response](https://servicenow-prod.fluidtopics.net/r6qrliAc4ALlBPNXcHoC7g "Request a security incident summary or closure notes from the Now Assist panel.")

   Generate summaries and closure notes from the Now Assist panel.  
   Nota:  
   The security incident recommended actions and post-incident analysis skills are not available from the Now Assist panel.
10. [Customize a Now Assist for Security Incident Response skill](https://servicenow-prod.fluidtopics.net/IaX6NgMMw2ZlBR67EvFDjw "Customize some of the input fields of a generative AI skill to suit the requirements of your environment.")

    Customize the input fields of a skill to suit the requirements of your environment.
{#using-now-assist-for-security__cf-using-parent-steps-ol}