Create an Activity Action

  • Versão de lançamento: Australia
  • Atualizado 12 de mar. de 2026
  • 1 min. de leitura

    • Following is procedure to create an activity action.

    Antes de Iniciar

    Role required: sn_si.admin

    Procedimento

    1. Navigate to All > Playbook Experiences > Actions > Activity Actions.
      Creating an Activity Action
    2. Click New.

      Refer to the ServiceNow AI Platform documentation to know how to create these actions. In this example, Skip is implemented as a server script.

    3. Playbook override:

      You can also override the existing activity experience type. For more information, see ServiceNow AI Platform documentation. No Playbook overrides are added in this example.