Create Personal Access Token in Jira Server/Data Center for SPW Jira Integrations

  • Freigeben Version: Australia
  • Aktualisiert 12. März 2026
  • 1 Minute Lesedauer

    • Create a Personal Access Token (PAT) for your Jira Server/Data Center instance, which is later used to create a connection between Strategic Planning and Jira.

    Vorbereitungen

    Role required: NA

    Warum und wann dieser Vorgang ausgeführt wird

    This task is performed outside the ServiceNow instance.

    Wichtig:
    A Jira Server account is used to create the PAT. After establishing the integration, any updates that are made in Strategic Planning Workspace will show up in Jira as done by this logged-in user. So, it is recommended that this account that is used to generate the PAT is either an admin or a placeholder user profile that is not used to make any updates in Jira once the integration is complete. If this user makes any updates in Jira, it may result in cyclic changes.

    Prozedur

    1. Log into your Jira Server instance.
    2. Navigate to your profile.
    3. From your profile details, select Personal Access Tokens from the left navigation menu.
    4. Select Create token.
    5. Enter the details of name and expiry period.
    6. Select Create.
    7. Copy the created token and store it securely to retrieve it for later steps.

    Nächste Maßnahme

    Use this PAT as password while creating connection and credential for your Jira alias. See Create connection and credentials for SPW Jira Integrations.