Update the project insights header and footer of your email using script include

  • Freigeben Version: Australia
  • Aktualisiert 12. März 2026
  • 1 Minute Lesedauer

    • Use the script include to modifying the email template for project summary.

    Vorbereitungen

    Ensure the Now Assist for SPM is installed and project insights generation skill is active.

    Role required: admin

    Prozedur

    1. Navigate to All > System UI > Script Includes.
    2. Open the ProjectInsightsEmailTemplateCustomConstants script include and update the ProjectInsightsEmailTemplateCustomConstants.EMAIL_HEADER_HTML constant for email's header.

      This example demonstrates the script include for email's header as follows:

       ProjectInsightsEmailTemplateCustomConstants.EMAIL_HEADER_HTML = `<p><span style="color: white;"><a href="https://www.servicenow.com/" target="_blank" rel="noopener noreferrer nofollow"><span style="color: white; text-decoration: none;"><span style="color: blue;"><img style="height: 30px; width: 150px; border: none;" src="sn_spm_gen_ai.sn-logo-project-insights.png" alt="servicenow logo" height="30px" border="0" /></span></span></a></span></p>`;
    3. Update the ProjectInsightsEmailTemplateCustomConstants.EMAIL_FOOTER_HTML constant for email's footer.

      This example demonstrates the script include for email's footer as follows:

      ProjectInsightsEmailTemplateCustomConstants.EMAIL_FOOTER_HTML = `<p style="border-top: 1px solid #293e40; line-height: 0;"><span style="color: #999999;">&nbsp;</span></p><div style="caret-color: #212121; color: #212121; font-family: Aptos; font-size: 16px; width: 100%; margin: 0 auto; padding: 0; background-color: #ffffff;">      <!-- Logo Section -->      <div style="line-height: 0.8;">        <span>          <a href="https://www.servicenow.com/" target="_blank" rel="noopener noreferrer nofollow" style="text-decoration: none;">            <img src="sn_spm_gen_ai.sn-logo-project-insights.png" alt="servicenow logo" style="height: 20px; width: auto; border: none;" />          </a>        </span>      </div>      <!-- Address and Footer Information -->      <div style="font-family: 'Century Gothic', CenturyGothic, Helvetica, sans-serif; font-size: 12px; line-height: 0.8; color: #293e40; margin-top: 5px;">        <p style="margin-bottom: 0; padding: 0; line-height: 0.8; font-size: 10px;">          <span>2225 Lawson Lane, Santa Clara, CA 95054, United States</span>        </p>        <p style="margin-bottom: 0; padding: 0; line-height: 0.8; font-size: 10px; color: #293e40;">          <span>&copy; 2024 ServiceNow. All rights reserved</span>        </p>      </div>    </div>`;
      On completion, the project summary email template is customized with the header and footer.