Create API token in Jira Cloud for SPW Jira Integrations

  • Freigeben Version: Australia
  • Aktualisiert 12. März 2026
  • 1 Minute Lesedauer

    • Create an API token for your Jira Cloud instance, which is later used to create a connection between Strategic Planning and Jira.

    Vorbereitungen

    Create a child alias for Jira Spoke alias for SPW Jira Integrations.

    Role required: NA

    Warum und wann dieser Vorgang ausgeführt wird

    This task is performed outside ServiceNow instance.

    Wichtig:
    An Atlassian user account is required to generate the API token. After establishing the integration, any updates that are made in Strategic Planning Workspace will show up in Jira as done by this logged-in user. So, it is recommended that this account that is used to generate the PAT is either an admin or a placeholder user profile that is not used to make any updates in Jira once the integration is complete. If this user makes any updates in Jira, it may result in cyclic changes.

    Prozedur

    1. Log in to https://id.atlassian.com/manage-profile/security/api-tokens/ using your Atlassian credentials.
    2. Select Create API token.
    3. Enter a label for your API token.
      Choose a concise label that is easy to remember. For example SPW Integration
    4. Select Create.
    5. Copy the token displayed on the screen.
      Once you close the creation dialog, you will not be able to retrieve the token again. So ensure to store it securely. For example, in a password manager.

    Nächste Maßnahme

    Use this API token as password while creating connection and credential for your Jira alias. See Create connection and credentials for SPW Jira Integrations.