Enable Hierarchy tab in EAP

  • Freigeben Version: Australia
  • Aktualisiert 12. März 2026
  • 1 Minute Lesedauer

    • Configure a system property to enable the Hierarchy tab in the Enterprise Agile Planning (EAP) workspace.

    Vorbereitungen

    Ensure that Application Scope of your ServiceNow instance is set to Strategic Planning.

    Role required: sn_apw_advanced.eap_admin

    Warum und wann dieser Vorgang ausgeführt wird

    By default, the Hierarchy tab is not enabled for use in the EAP workspace.

    Enabling the sn_apw_advanced.enable_hierarchy_view system property activates the tab and makes it available to all team members alongside the Backlog and Planning board tabs in the workspace.

    Prozedur

    1. Navigate to All and enter sys_properties.list.
    2. Search for sn_apw_advanced.enable_hierarchy_view and open the record.
    3. Modify the Value field to true.
    4. Select Update.