Work with Scan Engine findings

  • Freigeben Version: Australia
  • Aktualisiert 12. März 2026
  • 2 Minuten Lesedauer

    • You can view and work with open findings resulting from scans.

    Vorbereitungen

    Role required: Scan Engine Admin (sn_se.scan_engine_admin).

    Prozedur

    1. Navigate to ALL > Impact > Platform Health > Open Findings.
    2. Open the record you want to work with by selecting its Short Description.
      The finding record displays the following fields.
      FieldDescription
      Definition Displays the scan definition that detected this finding. Click the definition name to view full definition details.
      Level of Finding
      • Review: An informational message only.
      • Suggest: Prompts to check for a better solution if one is available.
      • Recommend
      • Act
        • Prevents users from saving the record until they fix the code to meet the definition's requirements.
        • No exception reason option is available.
        • An override requires admin-level rights or the disabling of the definition.
      Applies to A reference to the specific record flagged by the scan (for example, a business rule, script include, or ACL record). Select it to open the record directly and review or fix the issue.
      Short Description Brief description of the finding
      Finding Details What was detected and why
      The following fields appear on the Resolution tab.
      FieldDescription
      Estimated Time to Resolve Issue Time it will take to resolve the finding
      Impact to Instance
      • Finding’s impact level if there is an assigned Impact to Instance for the associated definition
      • Impact to Instance ranges from 1 (minimal) to 10 (critical), as defined in the scan definition. This value helps prioritize findings by business impact. Higher values indicate findings that should be addressed first.
      Steps to Resolve Suggested method for resolving the finding
      Supporting documentation Link to supporting documentation that may help in the closing of the finding
    3. Apply the recommended changes in the record that triggered the finding.
      The finding will be marked as resolved once the next scan validates the changes.
      Hinweis:
      If you believe the finding is invalid, submit an exception request for review. For more information, refer to Submit exceptions for the Scan Engine findings.

    Nächste Maßnahme

    Findings can be in states like Open, Closed, and Exception Approved. You can close findings by fixing the issue and selecting Close Finding. You can also submit an exception if the finding is acceptable in your environment. For more information, refer to Submit exceptions for the Scan Engine findings.