---
sourceDocument: Australia Impact
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/impact

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Impact

ft:clusterId :

    - ipact

bundleId :

    - ipact


---

# Getting Started with Impact

# Getting Started with Impact {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 30. Juni 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

A set of activities that help new Impact customers get started with ServiceNow Impact.

## About Getting Started with Impact {#getting-started-with-impact__section_n1j_h1b_yfc}

Get Started with Impact is a bundle of curated activities that help new Impact customers to begin their ServiceNow Impact journey. The following activities are available for Guided customers:

* Impact Kickoff Meeting
* Impact Product Tour
{#getting-started-with-impact__ul_ekb_y1b_yfc}

In addition, the Advanced and Total packages are entitled to the following activities:

* Executive Kickoff/meetings
* Get Started with Instance Observer
* Get started with Developer Support

{#getting-started-with-impact__ul_kwp_lbb_yfc}

It's a proven effective onboarding experience that is available as part of the Impact deliverable for Guided, Advanced, and Total Customers. The Impact Squad works with the customer to discuss their business objectives and
create a plan to achieve them.  
Get Started with Impact provides standard prescriptive guidance specific to:

* Learning about Impact and its offerings
* Setting up Impact with its relevant features
* Outlining the customer's objectives and priorities
* Receiving a personalized experience and plan to achieve those objectives and priorities
{#getting-started-with-impact__ul_dk4_sbb_yfc}