Jumpstart Your CIO Dashboard
Demonstration of what is possible with the CIO Dashboard using your data via a temporary instance.
Overview
Jumpstart Your CIO Dashboard provides Impact Customers with an overview of the CIO Dashboard, which aims to enable data-driven executive decision making. It includes an applied demonstration of the CIO Dashboard plugin, a guided tour of its features and benefits via a temporary instance containing your cloned data, and leading practices on getting started.
Offered pursuant to the applicable Impact Accelerator Description.
What You Get
- CIO Dashboard Setup
- Provisioning of a temporary instance
- Enablement and configuration of the CIO dashboard plug-in
- Coaching Session #1 (up to 60 minutes)
- Provide reporting strategy overview
- Demonstrate CIO Dashboard in a temporary instance
- Demonstrate key resources and guides
- Review 30 days of access to the temporary instance and a Technical Consultant
- Coaching session #2 (optional – up to 60 minutes)
- Opportunity for Q&A related to CIO Dashboards
All sessions provided remotely.
Requested Customer Resources
| Customer Resource | Responsibilities |
|---|---|
| Platform Owner- Required | Responsible for the overall accountability of the ServiceNow platform. Provides leadership and oversight to the System Administrators, ensures team alignment to business strategy and the ServiceNow roadmap, and is actively involved in the overarching governance of the platform. |
| System Administrator(s)- Required | Maintains the stability and usability of the ServiceNow platform by performing application maintenance, managing support for cases related to ServiceNow applications, and contributing to ServiceNow software releases by delivering configuration tasks and features. |
| Reporting Lead- Recommended | Meets with the ServiceNow Impact Accelerator Consultant, provides access to the required resources, and drives the actions from the engagement. |
| Developers- Recommended | Writes code for the ServiceNow platform. |
| Trusted Service Partner- Recommended | Attends ServiceNow Impact Accelerator. |
Requested Information / Access
Please refer to the applicable Impact Accelerator Description.
Exceptions
This Impact Accelerator in its entirety or portions of the Impact Accelerator Activities may not be available to customers in the FedRAMP, NSC DOD IL5, or Australia IRAP-Protected datacenters, to self-hosted customers, or in other restricted environments, or to managed service providers (except for their internal use).
ServiceNow isn’t responsible for implementing CIO Dashboard recommendations on Customer’s non-production or production instances.