ServiceNow IDE roles

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • The following roles are installed for use with ServiceNow IDE.

    Note:
    Users with the Creator Studio Restricted User [sn_creatorstudio.restricted_user] role aren't able to access the ServiceNow IDE regardless of any other roles assigned.

    ServiceNow IDE Administrator [sn_glider.admin]

    Create and develop applications in the ServiceNow IDE.

    For more information about granular admin roles, see Granular admin roles.

    Contains Roles

    List of roles contained within the role.

    • sn_glider.create_app_admin
    • sn_glider.read_admin
    • sn_glider.write_admin

    Groups

    This role is assigned to no groups by default.

    Special considerations

    In addition to this role, the following roles are necessary for certain functionality in the ServiceNow IDE:
    • credential_admin: Required to perform Git operations.
    • sn_udc.admin: Required to modify application files from the File Categories view.
    • sn_udc.basic_read: Used for read-only access to application files in the File Categories view.

    ServiceNow IDE MID Server User [sn_glider.ide_git_user]

    Assign administrator privileges to a MID server user to manage applications in source control from the ServiceNow IDE.

    MID Server users must have the sn_glider.ide_git_user role or admin role to perform Git operations in the ServiceNow IDE. For more information, see Create the MID Server user and grant the role and Configure a MID Server to use source control with the ServiceNow IDE.

    Contains Roles

    None.

    Groups

    This role is assigned to no groups by default.

    Special considerations

    None.