---
sourceDocument: Australia Build or modify applications
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/application-development

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Build or modify applications

ft:clusterId :

    - cadev

bundleId :

    - cadev

workflow :

    - Development, Data, and Analytics


---

# Install ServiceNow Otto for Creator for form generation

# Install ServiceNow Otto for Creator for form generation in Creator Studio {#ariaid-title1}

Release version: Australia  
Updated July 30, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Install the ServiceNow Otto for Creator application from the ServiceNow® Store to get AI in Creator Studio.

## Before you begin

Review the [ServiceNow Otto for Creator](https://store.servicenow.com/sn_appstore_store.do#!/store/application/8178fec0ce0431105a7c9305875b2dca) application listing in the ServiceNow Store to learn about dependencies, licensing, and subscription requirements, and release compatibility. ServiceNow Otto for Creator installs AI for form generation in Creator Studio.

Role required: admin

## Procedure

1. Navigate to the [ServiceNow Otto for Creator](https://store.servicenow.com/sn_appstore_store.do#!/store/application/8178fec0ce0431105a7c9305875b2dca) application on the ServiceNow Store.
2. On the ServiceNow Otto for Creator application page, select Request App.
3. After your request is approved, navigate to AllSystem ApplicationsAll Available ApplicationsAll.
4. Find the ServiceNow Otto for Creator application (sn_now_creator) by using the filter criteria and search bar.
5. Verify that ServiceNow Otto for Creator is installed:
   1. Navigate to AllAI Admin HubFeatures.
   2. In the workflow list, select Creator.
   3. On the Service Catalog card, verify that the catalog item generation skill is active.  
      Note:  
      If the Service Catalog card displays Not started or Inactive for the catalog item generation skill, you must activate it. To learn more, see [Activate an AI skill](https://www.servicenow.com/docs/access?context=configure-a-now-assist-skill&version=australia&pubname=australia-intelligent-experiences&ft:locale=en-US).

   {#creator-studio-install-na-form-generation__substeps_yjh_xqj_ydc}  
   For more information about using the AI Admin Hub to access information about setting up, configuring, and monitoring ServiceNow Otto applications, see [Now Assist Admin console](https://www.servicenow.com/docs/access?context=configuring-now-assist&version=australia&pubname=australia-intelligent-experiences&ft:locale=en-US).

## What to do next

Grant the now.assist.creator role to the Creator Studio users to create forms using AI in Creator Studio. To learn more, see [Assign a role to a user](https://www.servicenow.com/docs/access?context=t_AssignARoleToAUser&version=australia&pubname=australia-platform-administration&ft:locale=en-US) and [Creator Studio roles and personas](https://servicenow-prod.fluidtopics.net/HrOQlP2NVlDxTiy7c5uTlw "Roles control what everyone you work with can do in Creator Studio. Administrators assign roles to give team members permission to configure or use Creator Studio.").

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