---
sourceDocument: Australia Build or modify applications
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/application-development

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Build or modify applications

ft:clusterId :

    - cadev

bundleId :

    - cadev

workflow :

    - Development, Data, and Analytics


---

# Perform configuration tasks

# Perform AES configuration tasks {#ariaid-title1}

Release version: Australia  
Updated April 28, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read  
As you work through the App Engine Studio (AES) guided setup, you must perform different configuration
tasks.

## Setting up environments, tools, and user access {#aes-config-tasks__section_qw5_2qk_psb}

The following table lists the tasks required for configuring App Engine Studio, including links to detailed instructions for completing the tasks.  
{#aes-config-tasks__table_lqq_1qt_rhb__entry__2}{#aes-config-tasks__integrationhub-spokes}

| Task | Description |
|-|-|
| Install App Engine Studio in your development instances. | You can install the App Engine Studio application (com.snc.app-engine-studio) if you have the admin role. The application installs related ServiceNow® Store applications and plugins if they are not already installed. For detailed instructions, see [Installing App Engine Studio](https://servicenow-prod.fluidtopics.net/n~GOnec_sMS36RvKqQIcvg "You can install the App Engine Studio (AES) application (com.snc.app-engine-studio) if you have the admin role. The application installs related ServiceNow Store applications and plugins if they are not already installed."). |
| Set up instance credentials. | For each instance that you're using, create a Connections and Credentials alias. Verify that the alias type is Credential, not Connection and Credential. For detailed instructions, see [Set up instance credentials](https://www.servicenow.com/docs/access?context=connection-alias&version=australia&pubname=australia-platform-security&ft:locale=en-US). |
| Activate Playbooks. | You can edit processes in App Engine Studio, but you must activate Playbooks for App Engine Studio and enable the Process Automation Designer for App Engine \[com.glide.pad.license\] plugin to get started. For more information, see [Activate Playbooks](https://www.servicenow.com/docs/access?context=activate-process-automation-designer&version=australia&pubname=australia-build-workflows&ft:locale=en-US). |
| Set up Integration Hub spokes. | Activate spokes to enhance your Workflow Studio and App Engine Studio experience with integration-specific content. The following spokes are available for use with App Engine Studio. * [Gmail spoke](https://www.servicenow.com/docs/access?context=setup-gmail&version=australia&pubname=australia-integrate-applications&ft:locale=en-US) * [Google Sheets spoke](https://www.servicenow.com/docs/access?context=setup-gsheets&version=australia&pubname=australia-integrate-applications&ft:locale=en-US) * [Jira Spoke](https://www.servicenow.com/docs/access?context=jira-spoke-v3-0-2&version=australia&pubname=australia-integrate-applications&ft:locale=en-US) * [Microsoft 365 Excel spoke](https://www.servicenow.com/docs/access?context=setup-office-365-excel&version=australia&pubname=australia-integrate-applications&ft:locale=en-US) * [Microsoft Teams spoke](https://www.servicenow.com/docs/access?context=microsoft-teams-spoke&version=australia&pubname=australia-integrate-applications&ft:locale=en-US) * [Slack spoke](https://www.servicenow.com/docs/access?context=set-up-slack&version=australia&pubname=australia-integrate-applications&ft:locale=en-US) * [Twilio spoke](https://www.servicenow.com/docs/access?context=setup-twilio&version=australia&pubname=australia-integrate-applications&ft:locale=en-US) * [X Spoke (formerly Twitter Spoke)](https://www.servicenow.com/docs/access?context=twitter-spoke-ol&version=australia&pubname=australia-integrate-applications&ft:locale=en-US) * [Zoom spoke](https://www.servicenow.com/docs/access?context=setup-zoom&version=australia&pubname=australia-integrate-applications&ft:locale=en-US) {#aes-config-tasks__ul_om1_5kl_lrb} |
| Review access settings for Workflow Studio in your development instance. | Enable your developers to use the editing capabilities that best suit them. For detailed instructions, see [Review Flow Designer access settings](https://www.servicenow.com/docs/access?context=user-access-flow-designer&version=australia&pubname=australia-build-workflows&ft:locale=en-US). |
| Review access settings for Catalog Builder. | Enable your developers to add items to the appropriate catalogs and categories.​ For detailed instructions, see [Review Catalog Builder access settings](https://www.servicenow.com/docs/access?context=catalog-builder&version=australia&pubname=australia-servicenow-platform&ft:locale=en-US). |
| Set up an instance scan cadence. | Schedule regular scans of your instance so that you can identify possible issues that arise from application development in App Engine Studio. For detailed instructions, see [Set up an instance scan cadence in Health Center](https://www.servicenow.com/docs/access?context=hs-landing-page&version=australia&pubname=australia-platform-administration&ft:locale=en-US). |
| In your production instance, add users to the App Engine Studio admin group. | Add members to the group so they can review app- and deployment-related requests. Also, define a contact email address for the group. For detailed instructions, see [Add users to the App Engine Admin group](https://servicenow-prod.fluidtopics.net/5fjJ~hiuoWm1J8ddxiQpBQ "Add users to the App Engine Admin group in your production instance to give them administrative rights to App Engine Studio (AES). You must also identify a contact email address for the group. After you configure the email address of the App Engine Admin group, members can receive notifications for app development-related requests, including app intake requests."). |
| In your development instance, add developers to the App Engine Studio users group. | Enable developers in your organization to build applications in App Engine Studio. For detailed instructions, see [Grant user access to AES](https://servicenow-prod.fluidtopics.net/U5kT_5Fj9xeWN_kuhVor~A "Control who has access to build applications in App Engine Studio (AES) by adding users to AES Users group or the AES User Limited group."). |
| In your development instance, add users to the App Engine Studio User Limited group. | Enable developers in your organization to collaborate on applications that someone else created in App Engine Studio. For detailed instructions, see [Grant user access to AES](https://servicenow-prod.fluidtopics.net/U5kT_5Fj9xeWN_kuhVor~A "Control who has access to build applications in App Engine Studio (AES) by adding users to AES Users group or the AES User Limited group."). |
| Set up collaboration descriptors. | Set up custom collaboration descriptors in the global scope for use in App Engine Studio. For detailed instructions, see [Set up custom collaboration descriptors](https://servicenow-prod.fluidtopics.net/BA0RtRhCWWpuzRk8z8VUCw "Customize the set of development collaborators you list in App Engine Studio (AES) using Guided Setup."). |
| In your non-production instance, specify an app template admin. | Grant the app_template_admin role to users who will manage template activation, deactivation, and sharing in App Engine Studio. For detailed instructions, see [Manage template access](https://servicenow-prod.fluidtopics.net/xSTM_x_xsFJDrA6q8kxPbg "Control who has access to templates in App Engine Studio (AES) using the app_template_admin role. App template admins activate and deactivate templates and grant other users access to share their templates."). |
[Table 1. App Engine Studio configuration tasks]

{#aes-config-tasks__table_lqq_1qt_rhb} {#aes-config-tasks__table_pdv_qb1_15b__entry__2}

| Learn more about AES configuration | Additional ServiceNow resources |
|-|-|
| ServiceNow provides several additional resources on configuring and administering App Engine Studio. | [https://www.servicenow.com/docs/access?context=app-engine-studio-rn\&version=australia\&pubname=australia-release-notes\&ft:locale=en-US](https://www.servicenow.com/docs/access?context=app-engine-studio-rn&version=australia&pubname=australia-release-notes&ft:locale=en-US) |
| ServiceNow provides several additional resources on configuring and administering App Engine Studio. | [ServiceNow Community site](https://community.servicenow.com/community?id=community_search&q=app%20engine%20studio&spa=1) |
| ServiceNow provides several additional resources on configuring and administering App Engine Studio. | [App Engine Studio video on adding security](https://www.youtube.com/watch?v=7qdHbzVcmoI&list=PLCOmiTb5WX3ptBi7tdjmAGwx8EhgcTp9o&index=7) |
[ ]

{#aes-config-tasks__table_pdv_qb1_15b}
* **[Add users to the App Engine Admin group](https://servicenow-prod.fluidtopics.net/5fjJ~hiuoWm1J8ddxiQpBQ)**   
  Add users to the App Engine Admin group in your production instance to give them administrative rights to App Engine Studio (AES). You must also identify a contact email address for the group. After you configure the email address of the App Engine Admin group, members can receive notifications for app development-related requests, including app intake requests.
* **[Grant user access to AES](https://servicenow-prod.fluidtopics.net/U5kT_5Fj9xeWN_kuhVor~A)**   
  Control who has access to build applications in App Engine Studio (AES) by adding users to AES Users group or the AES User Limited group.
* **[Manage template access](https://servicenow-prod.fluidtopics.net/xSTM_x_xsFJDrA6q8kxPbg)**   
  Control who has access to templates in App Engine Studio (AES) using the app_template_admin role. App template admins activate and deactivate templates and grant other users access to share their templates.
* **[Set up custom collaboration descriptors](https://servicenow-prod.fluidtopics.net/BA0RtRhCWWpuzRk8z8VUCw)**   
  Customize the set of development collaborators you list in App Engine Studio (AES) using Guided Setup.

