---
sourceDocument: Australia Build or modify applications
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/application-development

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Build or modify applications

ft:clusterId :

    - cadev

bundleId :

    - cadev

workflow :

    - Development, Data, and Analytics


---

# Designate a service fulfiller

# Designate a service fulfiller {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Service fulfillers can complete service requests submitted for a service
category.

## Before you begin

Role required: none.

## About this task

Service fulfillers can access applications for service categories they are assigned
to, but cannot access the Service Creator application.

The Service Fulfillers related list on the Service Category form
displays all users assigned as fulfillers for that service category. The service
category manager can designate service fulfillers for a service category.

## Procedure

1. Navigate to AllService CreatorMy Service Categories.
2. Select a service category with a State of Published to Catalog.
3. In the Service Fulfillers related list, click Edit.
4. Use the slushbucket to add the appropriate service fulfillers.  
   Only users in the appropriate department are available for selection.
5. Click Save.  

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