Combined Now Assist for Field Service Management (FSM) release notes for upgrades from Vancouver to Xanadu

xanadu Combined Product Files

Release

yokohama

ft:locale

en-US

ft:publication_title

xanadu Combined Product Files

ft:clusterId

delta3xv

bundleId

delta3xv

Combined Now Assist for Field Service Management (FSM) release notes for upgrades from Vancouver to Xanadu

Release version: Yokohama

Updated January 30, 2026

3 minutes to read

Consolidated page of all release notes for Now Assist for Field Service Management (FSM) from Vancouver to Xanadu.

How to use this page

To help you prepare for your upgrade, we have combined the cross-family Now Assist for Field Service Management (FSM) release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Vancouver to Xanadu.

Tip:

If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

Important information for upgrading Now Assist for Field Service Management (FSM) to Xanadu

Before you upgrade to Xanadu, review these pre- and post-upgrade tasks and complete the tasks as needed.


Release	Release notes
Vancouver	No updates for this release.
Washington DC	No updates for this release.
Xanadu	No updates for this release.

New features

Between your current release family and Xanadu, new features were introduced for Now Assist for Field Service Management (FSM).


Release	Release notes
Vancouver	No updates for this release.
Washington DC	No updates for this release.
Xanadu	Xanadu Patch 3 Now Assist context menu for KB creation Use the enhanced Now Assist context menu to rewrite knowledge articles with generative AI. Opt to shorten or expand upon the existing content within articles. Multilingual support for Now Assist for FSM skills Generate knowledge articles in multiple languages for work order tasks using the new multilingual support in Now Assist for FSM skills. Xanadu Patch 1 KB Generation Generate knowledge articles from work order tasks so agents can resolve known issues faster. Sidebar summarization Summarize Sidebar discussions from the platform and the Mobile Agent application.

Changes

Between your current release family and Xanadu, some changes were made to existing Now Assist for Field Service Management (FSM) features.


Release	Release notes
Vancouver	No updates for this release.
Washington DC	No updates for this release.
Xanadu	No updates for this release.

Removed

Between your current release family and Xanadu, some Now Assist for Field Service Management (FSM) features or functionality were removed.


Release	Release notes
Vancouver	No updates for this release.
Washington DC	No updates for this release.
Xanadu	No updates for this release.

Deprecations

Between your current release family and Xanadu, some Now Assist for Field Service Management (FSM) features or functionality were deprecated.


Release	Release notes
Vancouver	No updates for this release.
Washington DC	No updates for this release.
Xanadu	No updates for this release.

Activation information

Review information on how to activate Now Assist for Field Service Management (FSM).


Release	Release notes
Vancouver	No updates for this release.
Washington DC	No updates for this release.
Xanadu	Now Assist features are available with activation of the Now Assist for FSM plugin. For more information, see Install Now Assist plugins.

Additional requirements

If any additional requirements were introduced or changed for Now Assist for Field Service Management (FSM) we have noted them here.


Release	Release notes
Vancouver	No updates for this release.
Washington DC	No updates for this release.
Xanadu	The Now Assist for FSM application requires Field Service Management.

Browser requirements

If any specific browser requirements were introduced or changed for Now Assist for Field Service Management (FSM) we have noted them here.


Release	Release notes
Vancouver	No updates for this release.
Washington DC	No updates for this release.
Xanadu	No updates for this release.

Accessibility information

Review details on accessibility information for Now Assist for Field Service Management (FSM), such as specific requirements or compliance levels.


Release	Release notes
Vancouver	No updates for this release.
Washington DC	No updates for this release.
Xanadu	No updates for this release.

Localization information

If there are specific localization considerations for Now Assist for Field Service Management (FSM) we have noted them here.


Release	Release notes
Vancouver	No updates for this release.
Washington DC	No updates for this release.
Xanadu	No updates for this release.

Highlight information

If there are specific highlight considerations for Now Assist for Field Service Management (FSM) we have noted them here.


Release	Release notes
Vancouver	No updates for this release.
Washington DC	No updates for this release.
Xanadu	Create knowledge articles from work order task information using generative AI. Summarize Sidebar discussions using generative AI. See Now Assist for Field Service Management (FSM) for more information.