--- sourceDocument: xanadu Combined Product Files sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/delta-vancouver-xanadu Release : - yokohama ft:locale : - en-US ft:publication_title : - xanadu Combined Product Files ft:clusterId : - delta3xv bundleId : - delta3xv --- Combined Generative AI Controller release notes for upgrades from Vancouver to Xanadu ===================================================================================== Combined Generative AI Controller release notes for upgrades from Vancouver to Xanadu {#ariaid-title1} ====================================================================================================== * Release version: Yokohama * * Updated January 30, 2026 * * ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 6 minutes to read Consolidated page of all release notes for Generative AI Controller from Vancouver to Xanadu. How to use this page -------------------- To help you prepare for your upgrade, we have combined the cross-family Generative AI Controller release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Vancouver to Xanadu. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." Important information for upgrading Generative AI Controller to Xanadu ---------------------------------------------------------------------- Before you upgrade to Xanadu, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-generativeaicontroller-summary__entry__2} | Release | Release notes | |---------------|------------------------------| | Vancouver | No updates for this release. | | Washington DC | No updates for this release. | | Xanadu | No updates for this release. | [ ] New features ------------ Between your current release family and Xanadu, new features were introduced for Generative AI Controller. {#dfrn3-generativeaicontroller-summary__entry__10} | Release | Release notes | |---------------|-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------| | Vancouver | [Integrate with Aleph Alpha LLM models](https://www.servicenow.com/docs/access?context=configure-api-credentials-for-aleph-alpha&family=vancouver&ft:locale=en-US) : Bring your API keys and connect Luminous LLM with the Now Platform. [Mask sensitive data in Now Assist prompts](https://www.servicenow.com/docs/access?context=configure-sensitive-data-handling-for-generative-ai&family=vancouver&ft:locale=en-US) : Configure how sensitive data is identified and removed from LLM prompts to protect your users and agents. Use your own MID server : Use generative AI capabilities while using your MID server with no extra configuration necessary. | | Washington DC | [Recursive summarization for large inputs](https://www.servicenow.com/docs/access?context=enable-recursive-summarization&family=washingtondc&ft:locale=en-US) : Large language models (LLMs) have a maximum number of tokens per request. Recursive summarization breaks down large inputs into smaller pieces, summarizes those pieces, and then recombines them to make the original call. This process prevents important context from being lost when submitting requests to the LLM, which can result in more accurate responses with fewer hallucinations. [Integrate with Aleph Alpha models](https://www.servicenow.com/docs/access?context=configure-api-credentials-for-aleph-alpha&family=washingtondc&ft:locale=en-US) : Bring your own API credentials and connect Aleph Alpha's Luminous LLM with the ServiceNow AI Platform. [Integrate with IBM watsonx models](https://www.servicenow.com/docs/access?context=configure-api-credentials-for-ibm-watsonx&family=washingtondc&ft:locale=en-US) : Use your own API credentials to connect to IBM watsonx's Granite LLMs with the ServiceNow AI Platform. [Integrate with external LLMs](https://www.servicenow.com/docs/access?context=configure-api-credentials-for-a-generic-large-language-model-llm&family=washingtondc&ft:locale=en-US) : Connect API credentials with a generic LLM connector and use an external LLM on the ServiceNow AI Platform. [Semantic filter for sensitive content in generative AI conversations](https://www.servicenow.com/docs/access?context=add-semantic-filtering-for-sensitive-information&family=washingtondc&ft:locale=en-US) : Use AI Semantic Search to help determine if sensitive content is being discussed, such as workplace misconduct or employee health concerns, and trigger a switch to a different Virtual Agent topic. [Disable Dynamic Translation for LLM conversations in Virtual Agent](https://www.servicenow.com/docs/access?context=disable-dynamic-translation-for-llm-va-conversations&family=washingtondc&ft:locale=en-US) : Dynamic Translation is enabled by default for ServiceNow AI Platform feature that is available with activation of any Now Assist applications, but you can disable it if you prefer not to have multi-language support for LLM conversations. | | Xanadu | **[Xanadu Patch 3](https://www.servicenow.com/docs/access?context=xanadu-patch-3&family=xanadu&ft:locale=en-US)** [Metadata log table for generative AI requests](https://www.servicenow.com/docs/access?context=reference-for-generative-ai-controller&family=xanadu&ft:locale=en-US) : Use the new metadata log table that includes information about the requesting conversation, the capability definition, provided feedback (if any), and error codes. [Translation for Now Assist](https://www.servicenow.com/docs/access?context=translation-for-now-assist&family=xanadu&ft:locale=en-US) : Support users who speak different languages with new language information in LLM request metadata, better controls for Dynamic Translation, and translated text logging. **[Xanadu Patch 7](https://www.servicenow.com/docs/access?context=xanadu-patch-7&family=xanadu&ft:locale=en-US)** Global Model selection for conversational skills : Enable Now Assist Admins to choose between GPT4.o and Now Assist LLM model for data routing at a global level. This ensures compliance with any regional restrictions and helpful for APAC users who may face limitations with US-based models, such as GPT-4.0. | [ ] Changes ------- Between your current release family and Xanadu, some changes were made to existing Generative AI Controller features. {#dfrn3-generativeaicontroller-summary__entry__18} | Release | Release notes | |---------------|-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------| | Vancouver | No updates for this release. | | Washington DC | No updates for this release. | | Xanadu | [Directions for generative AI updates for Generative AI Controller](https://www.servicenow.com/docs/access?context=reference-for-generative-ai-controller&family=xanadu&ft:locale=en-US) : The prompts, which are the instructions to the large language model (LLM), for all four capabilities (Generic Prompt, Generate Content, Summarization, and Sentiment Analysis), semantic filtering, and recursive summarization have been updated. | [ ] Removed ------- Between your current release family and Xanadu, some Generative AI Controller features or functionality were removed. {#dfrn3-generativeaicontroller-summary__entry__26} | Release | Release notes | |---------------|---------------------------------------------------------------------------------------------------------| | Vancouver | No updates for this release. | | Washington DC | * The QnA capability has been removed and the action has been removed from Virtual Agent Designer and . | | Xanadu | No updates for this release. | [ ] Deprecations ------------ Between your current release family and Xanadu, some Generative AI Controller features or functionality were deprecated. {#dfrn3-generativeaicontroller-summary__entry__34} | Release | Release notes | |---------------|------------------------------| | Vancouver | No updates for this release. | | Washington DC | No updates for this release. | | Xanadu | No updates for this release. | [ ] Activation information ---------------------- Review information on how to activate Generative AI Controller. {#dfrn3-generativeaicontroller-summary__entry__42} | Release | Release notes | |---------------|---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------| | Vancouver | To install and activate Generative AI Controller, you must install one of the Now Assist applications, such as Now Assist for CSM or Now Assist for HRSD. Generative AI Controller is activated as a dependency. Generative AI Controller can't be installed on its own. | | Washington DC | Generative AI Controller is a ServiceNow AI Platform feature that is available with activation of any Now Assist application. For details, see [Installing Generative AI Controller](https://www.servicenow.com/docs/access?context=installing-generative-ai-controller&family=washingtondc&ft:locale=en-US). | | Xanadu | Generative AI Controller is a ServiceNow AI Platform feature that is available with activation of any ServiceNow® Now Assist application. For details, see [Installing Generative AI Controller](https://www.servicenow.com/docs/access?context=installing-generative-ai-controller&family=xanadu&ft:locale=en-US). | [ ] Additional requirements ----------------------- If any additional requirements were introduced or changed for Generative AI Controller we have noted them here. {#dfrn3-generativeaicontroller-summary__entry__50} | Release | Release notes | |---------------|------------------------------| | Vancouver | No updates for this release. | | Washington DC | No updates for this release. | | Xanadu | No updates for this release. | [ ] Browser requirements -------------------- If any specific browser requirements were introduced or changed for Generative AI Controller we have noted them here. {#dfrn3-generativeaicontroller-summary__entry__58} | Release | Release notes | |---------------|------------------------------| | Vancouver | No updates for this release. | | Washington DC | No updates for this release. | | Xanadu | No updates for this release. | [ ] Accessibility information ------------------------- Review details on accessibility information for Generative AI Controller, such as specific requirements or compliance levels. {#dfrn3-generativeaicontroller-summary__entry__66} | Release | Release notes | |---------------|------------------------------| | Vancouver | No updates for this release. | | Washington DC | No updates for this release. | | Xanadu | No updates for this release. | [ ] Localization information ------------------------ If there are specific localization considerations for Generative AI Controller we have noted them here. {#dfrn3-generativeaicontroller-summary__entry__74} | Release | Release notes | |---------------|---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------| | Vancouver | OpenAI, Azure OpenAI, Google Cloud, and Aleph Alpha have various levels of proficiency in over 40 languages, including English, Spanish, French, Arabic, Chinese, and Japanese. Prompts that are written in a non-English language may not return responses in that same language. | | Washington DC | No updates for this release. | | Xanadu | Generative AI Controller uses [Microsoft Azure OEM for Dynamic Translation in Now Assist](https://www.servicenow.com/docs/access?context=dynamic-translation-na-ms-azure-oem&family=xanadu&ft:locale=en-US) for multi-language support. You can enable dynamic translation from the Now Assist Admin console. | [ ] Highlight information --------------------- If there are specific highlight considerations for Generative AI Controller we have noted them here. {#dfrn3-generativeaicontroller-summary__entry__82} | Release | Release notes | |---------------|--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------| | Vancouver | * Integrate with Aleph Alpha models and use Luminous LLM in generative AI capabilities in and Virtual Agent Designer. See [Generative AI Controller](https://www.servicenow.com/docs/access?context=generative-ai-controller&family=vancouver&ft:locale=en-US) for more information. | | Washington DC | * Integrate with custom LLMs in generative AI capabilities in and Virtual Agent Designer * Add semantic filters in Virtual Agent to detect and handle sensitive topics See [Generative AI Controller](https://www.servicenow.com/docs/access?context=generative-ai-controller&family=washingtondc&ft:locale=en-US) for more information. | | Xanadu | Xanadu Patch 3 * Review a read-only metadata log table for generative AI requests. * Use the improved language support for skills and capabilities, including the Dynamic Translation services and native translation by the LLMs. Xanadu Patch 1 * Updated prompts for capabilities, semantic filtering, and recursive summarization that improve latency and processing for Generative AI Controller capabilities and Now Assist skills. See [Generative AI Controller](https://www.servicenow.com/docs/access?context=generative-ai-controller&family=xanadu&ft:locale=en-US) for more information. | [ ]