--- sourceDocument: xanadu Combined Product Files sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/delta-vancouver-xanadu Release : - yokohama ft:locale : - en-US ft:publication_title : - xanadu Combined Product Files ft:clusterId : - delta3xv bundleId : - delta3xv --- Combined Predictive Intelligence release notes for upgrades from Vancouver to Xanadu ==================================================================================== Combined Predictive Intelligence release notes for upgrades from Vancouver to Xanadu {#ariaid-title1} ===================================================================================================== * Release version: Yokohama * * Updated January 30, 2026 * * ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 5 minutes to read Consolidated page of all release notes for Predictive Intelligence from Vancouver to Xanadu. Predictive Intelligence was previously called Agent Intelligence. How to use this page -------------------- To help you prepare for your upgrade, we have combined the cross-family Predictive Intelligence release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Vancouver to Xanadu. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." Important information for upgrading Predictive Intelligence to Xanadu --------------------------------------------------------------------- Before you upgrade to Xanadu, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-predictiveintelligence-summary__entry__2} | Release | Release notes | |---------------|------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------| | Vancouver | No updates for this release. | | Washington DC | If you're upgrading to Washington DC, you won't be able to create new regression solutions. If you have existing solutions, they will still be supported and you will be able to train and modify them, but you won't be able to create new ones. The changes to the similarity and clustering solutions apply to all instances that are on Washington DC. | | Xanadu | No updates for this release. | [ ] New features ------------ Between your current release family and Xanadu, new features were introduced for Predictive Intelligence. {#dfrn3-predictiveintelligence-summary__entry__10} | Release | Release notes | |---------------|------------------------------| | Vancouver | No updates for this release. | | Washington DC | No updates for this release. | | Xanadu | No updates for this release. | [ ] Changes ------- Between your current release family and Xanadu, some changes were made to existing Predictive Intelligence features. {#dfrn3-predictiveintelligence-summary__entry__18} | Release | Release notes | |---------------|------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------| | Vancouver | No updates for this release. | | Washington DC | Pre-trained models for [similarity](https://www.servicenow.com/docs/access?context=create-similarity-solution&family=washingtondc&ft:locale=en-US) and [clustering](https://www.servicenow.com/docs/access?context=create-clustering-solution&family=washingtondc&ft:locale=en-US) solutions : With the new pre-trained models, you won't need your own word corpus when creating new solutions. Important: With the Washington DC release, clustering and similarity models use Workflow solutions. When existing solutions with a word corpus are retrained after upgrading, they become Workflow solutions, and the Word Corpus field is no longer visible on the form. | | Xanadu | [Leverage new advanced options for classification solutions](https://www.servicenow.com/docs/access?context=configuring-advanced-settings-ml-solutions&family=xanadu&ft:locale=en-US), from Xanadu Patch 9. : Five new advanced options are available for classification solutions, including new parameters and a new algorithm. * [Configure include only top N labels](https://www.servicenow.com/docs/access?context=predictive-intel-only-top-n-labels&family=xanadu&ft:locale=en-US). Limit the classification model to use only the top most frequent labels. You can choose a number as the limit. * [Minimum records needed for label to include it](https://www.servicenow.com/docs/access?context=predictive-intel-minimum-records-needed-label&family=xanadu&ft:locale=en-US). Set a threshold for the minimum number of records a label must have in your dataset to be included in model training. * [Remove others label](https://www.servicenow.com/docs/access?context=predictive-intel-remove-others-label&family=xanadu&ft:locale=en-US). Reduce noise in the model and enhance predictive accuracy by removing records with the label "others" from training data. * [Use LightGBM algo for classification model training](https://www.servicenow.com/docs/access?context=predictive-intel-lightgbm-algo&family=xanadu&ft:locale=en-US). Enable the LightGBM (Light Gradient-Boosting Machine) algorithm for training classification models. * [Config parameters for model config in classification](https://www.servicenow.com/docs/access?context=predictive-intel-config-parameters-classification&family=xanadu&ft:locale=en-US). Customize training behavior by including a dictionary of parameters in the JSON format. | [ ] Removed ------- Between your current release family and Xanadu, some Predictive Intelligence features or functionality were removed. {#dfrn3-predictiveintelligence-summary__entry__26} | Release | Release notes | |---------------|------------------------------| | Vancouver | No updates for this release. | | Washington DC | No updates for this release. | | Xanadu | No updates for this release. | [ ] Deprecations ------------ Between your current release family and Xanadu, some Predictive Intelligence features or functionality were deprecated. {#dfrn3-predictiveintelligence-summary__entry__34} | Release | Release notes | |---------------|-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------| | Vancouver | No updates for this release. | | Washington DC | * Support for creating new regression solutions was removed. You will still be able to train and edit existing solutions, but you won't be able to create new ones. | | Xanadu | The dashboard for Solution Statistics has been deprecated. Upgrading customers can continue to use their existing Solutions Statistics dashboards from the application menu. For new customers onboarding with the Xanadu release, the Solutions Statistics dashboard is not available. For more information, see [Review classification solution statistics](https://www.servicenow.com/docs/access?context=review-solution-statistics&family=xanadu&ft:locale=en-US). | [ ] Activation information ---------------------- Review information on how to activate Predictive Intelligence. {#dfrn3-predictiveintelligence-summary__entry__42} | Release | Release notes | |---------------|--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------| | Vancouver | No updates for this release. | | Washington DC | No updates for this release. | | Xanadu | Predictive Intelligence is a ServiceNow AI Platform feature that is available with activation of the Predictive Intelligence Reports (com.glide.platform_ml_pa) plugin and its dependent Predictive Intelligence (com.glide.platform_ml) plugin. For details, see [Install Predictive Intelligence](https://www.servicenow.com/docs/access?context=install-predictive-intelligence&family=xanadu&ft:locale=en-US). | [ ] Additional requirements ----------------------- If any additional requirements were introduced or changed for Predictive Intelligence we have noted them here. {#dfrn3-predictiveintelligence-summary__entry__50} | Release | Release notes | |---------------|------------------------------| | Vancouver | No updates for this release. | | Washington DC | No updates for this release. | | Xanadu | No updates for this release. | [ ] Browser requirements -------------------- If any specific browser requirements were introduced or changed for Predictive Intelligence we have noted them here. {#dfrn3-predictiveintelligence-summary__entry__58} | Release | Release notes | |---------------|------------------------------| | Vancouver | No updates for this release. | | Washington DC | No updates for this release. | | Xanadu | No updates for this release. | [ ] Accessibility information ------------------------- Review details on accessibility information for Predictive Intelligence, such as specific requirements or compliance levels. {#dfrn3-predictiveintelligence-summary__entry__66} | Release | Release notes | |---------------|------------------------------| | Vancouver | No updates for this release. | | Washington DC | No updates for this release. | | Xanadu | No updates for this release. | [ ] Localization information ------------------------ If there are specific localization considerations for Predictive Intelligence we have noted them here. {#dfrn3-predictiveintelligence-summary__entry__74} | Release | Release notes | |---------------|------------------------------| | Vancouver | No updates for this release. | | Washington DC | No updates for this release. | | Xanadu | No updates for this release. | [ ] Highlight information --------------------- If there are specific highlight considerations for Predictive Intelligence we have noted them here. {#dfrn3-predictiveintelligence-summary__entry__82} | Release | Release notes | |---------------|--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------| | Vancouver | No updates for this release. | | Washington DC | * Use pre-trained models for clustering and similarity solutions to make creating solutions more efficient without needing your own word corpus. * You can edit and train existing regression solutions, but starting with Washington DC you won't be able to create new regression solutions. See [Predictive Intelligence](https://www.servicenow.com/docs/access?context=predictive-intelligence-landing&family=washingtondc&ft:locale=en-US) for more information. | | Xanadu | * The dashboard for Prediction Results has been migrated to the Next Experience UI. Upgrading customers with existing Prediction Results dashboards can use either the Next Experience UI version or access the Core UI version from within the new dashboard. * The dashboard for Solution Statistics has been deprecated. Upgrading customers can continue to use their existing Solutions Statistics dashboards from the application menu. * New advanced options for classification solutions are available from Xanadu Patch 9. See [Predictive Intelligence](https://www.servicenow.com/docs/access?context=predictive-intelligence-landing&family=xanadu&ft:locale=en-US) for more information. | [ ]