--- sourceDocument: xanadu Combined Product Files sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/delta-vancouver-xanadu Release : - yokohama ft:locale : - en-US ft:publication_title : - xanadu Combined Product Files ft:clusterId : - delta3xv bundleId : - delta3xv --- Combined Now Assist for Field Service Management (FSM) release notes for upgrades from Vancouver to Xanadu ========================================================================================================== Combined Now Assist for Field Service Management (FSM) release notes for upgrades from Vancouver to Xanadu {#ariaid-title1} =========================================================================================================================== * Release version: Yokohama * * Updated January 30, 2026 * * ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Consolidated page of all release notes for Now Assist for Field Service Management (FSM) from Vancouver to Xanadu. How to use this page -------------------- To help you prepare for your upgrade, we have combined the cross-family Now Assist for Field Service Management (FSM) release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Vancouver to Xanadu. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." Important information for upgrading Now Assist for Field Service Management (FSM) to Xanadu ------------------------------------------------------------------------------------------- Before you upgrade to Xanadu, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-nowassistforfieldservicemanagementfsm-summary__entry__2} | Release | Release notes | |---------------|------------------------------| | Vancouver | No updates for this release. | | Washington DC | No updates for this release. | | Xanadu | No updates for this release. | [ ] New features ------------ Between your current release family and Xanadu, new features were introduced for Now Assist for Field Service Management (FSM). {#dfrn3-nowassistforfieldservicemanagementfsm-summary__entry__10} | Release | Release notes | |---------------|--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------| | Vancouver | No updates for this release. | | Washington DC | No updates for this release. | | Xanadu | **[Xanadu Patch 3](https://www.servicenow.com/docs/access?context=xanadu-patch-3&family=xanadu&ft:locale=en-US)** Now Assist context menu for KB creation : Use the enhanced Now Assist context menu to rewrite knowledge articles with generative AI. Opt to shorten or expand upon the existing content within articles. [Multilingual support for Now Assist for FSM skills](https://www.servicenow.com/docs/access?context=na-fsm-supporting-info&family=xanadu&ft:locale=en-US) : Generate knowledge articles in multiple languages for work order tasks using the new multilingual support in Now Assist for FSM skills. **[Xanadu Patch 1](https://www.servicenow.com/docs/access?context=xanadu-patch-1&family=xanadu&ft:locale=en-US)** [KB Generation](https://www.servicenow.com/docs/access?context=na-fsm-generate-kb-article&family=xanadu&ft:locale=en-US) : Generate knowledge articles from work order tasks so agents can resolve known issues faster. [Sidebar summarization](https://www.servicenow.com/docs/access?context=na-fsm-summarize-sidebar-platform&family=xanadu&ft:locale=en-US) : Summarize Sidebar discussions from the platform and the Mobile Agent application. | [ ] Changes ------- Between your current release family and Xanadu, some changes were made to existing Now Assist for Field Service Management (FSM) features. {#dfrn3-nowassistforfieldservicemanagementfsm-summary__entry__18} | Release | Release notes | |---------------|------------------------------| | Vancouver | No updates for this release. | | Washington DC | No updates for this release. | | Xanadu | No updates for this release. | [ ] Removed ------- Between your current release family and Xanadu, some Now Assist for Field Service Management (FSM) features or functionality were removed. {#dfrn3-nowassistforfieldservicemanagementfsm-summary__entry__26} | Release | Release notes | |---------------|------------------------------| | Vancouver | No updates for this release. | | Washington DC | No updates for this release. | | Xanadu | No updates for this release. | [ ] Deprecations ------------ Between your current release family and Xanadu, some Now Assist for Field Service Management (FSM) features or functionality were deprecated. {#dfrn3-nowassistforfieldservicemanagementfsm-summary__entry__34} | Release | Release notes | |---------------|------------------------------| | Vancouver | No updates for this release. | | Washington DC | No updates for this release. | | Xanadu | No updates for this release. | [ ] Activation information ---------------------- Review information on how to activate Now Assist for Field Service Management (FSM). {#dfrn3-nowassistforfieldservicemanagementfsm-summary__entry__42} | Release | Release notes | |---------------|--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------| | Vancouver | No updates for this release. | | Washington DC | No updates for this release. | | Xanadu | Now Assist features are available with activation of the Now Assist for FSM plugin. For more information, see [Install Now Assist plugins](https://www.servicenow.com/docs/access?context=install-now-assist-feature-plugins&family=xanadu&ft:locale=en-US). | [ ] Additional requirements ----------------------- If any additional requirements were introduced or changed for Now Assist for Field Service Management (FSM) we have noted them here. {#dfrn3-nowassistforfieldservicemanagementfsm-summary__entry__50} | Release | Release notes | |---------------|-----------------------------------------------------------------------| | Vancouver | No updates for this release. | | Washington DC | No updates for this release. | | Xanadu | The Now Assist for FSM application requires Field Service Management. | [ ] Browser requirements -------------------- If any specific browser requirements were introduced or changed for Now Assist for Field Service Management (FSM) we have noted them here. {#dfrn3-nowassistforfieldservicemanagementfsm-summary__entry__58} | Release | Release notes | |---------------|------------------------------| | Vancouver | No updates for this release. | | Washington DC | No updates for this release. | | Xanadu | No updates for this release. | [ ] Accessibility information ------------------------- Review details on accessibility information for Now Assist for Field Service Management (FSM), such as specific requirements or compliance levels. {#dfrn3-nowassistforfieldservicemanagementfsm-summary__entry__66} | Release | Release notes | |---------------|------------------------------| | Vancouver | No updates for this release. | | Washington DC | No updates for this release. | | Xanadu | No updates for this release. | [ ] Localization information ------------------------ If there are specific localization considerations for Now Assist for Field Service Management (FSM) we have noted them here. {#dfrn3-nowassistforfieldservicemanagementfsm-summary__entry__74} | Release | Release notes | |---------------|------------------------------| | Vancouver | No updates for this release. | | Washington DC | No updates for this release. | | Xanadu | No updates for this release. | [ ] Highlight information --------------------- If there are specific highlight considerations for Now Assist for Field Service Management (FSM) we have noted them here. {#dfrn3-nowassistforfieldservicemanagementfsm-summary__entry__82} | Release | Release notes | |---------------|----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------| | Vancouver | No updates for this release. | | Washington DC | No updates for this release. | | Xanadu | * Create knowledge articles from work order task information using generative AI. * Summarize Sidebar discussions using generative AI. See Now Assist for Field Service Management (FSM) for more information. | [ ]