--- sourceDocument: xanadu Combined Product Files sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/delta-vancouver-xanadu Release : - yokohama ft:locale : - en-US ft:publication_title : - xanadu Combined Product Files ft:clusterId : - delta3xv bundleId : - delta3xv --- Combined Operational Technology Request Management release notes for upgrades from Vancouver to Xanadu ====================================================================================================== Combined Operational Technology Request Management release notes for upgrades from Vancouver to Xanadu {#ariaid-title1} ======================================================================================================================= * Release version: Yokohama * * Updated January 30, 2026 * * ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 4 minutes to read Consolidated page of all release notes for Operational Technology Request Management from Vancouver to Xanadu. How to use this page -------------------- To help you prepare for your upgrade, we have combined the cross-family Operational Technology Request Management release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Vancouver to Xanadu. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." Important information for upgrading Operational Technology Request Management to Xanadu --------------------------------------------------------------------------------------- Before you upgrade to Xanadu, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-operationaltechnologyrequestmanagement-summary__entry__2} | Release | Release notes | |---------------|------------------------------| | Vancouver | No updates for this release. | | Washington DC | No updates for this release. | | Xanadu | No updates for this release. | [ ] New features ------------ Between your current release family and Xanadu, new features were introduced for Operational Technology Request Management. {#dfrn3-operationaltechnologyrequestmanagement-summary__entry__10} | Release | Release notes | |---------------|-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------| | Vancouver | No updates for this release. | | Washington DC | [Create catalog items for your OT Service Catalog](https://www.servicenow.com/docs/access?context=create-catalog-item&family=washingtondc&ft:locale=en-US) : Create a catalog item for the OT Service Catalog using the catalog builder so that other users can submit OT requests that are categorized by catalog item. [Create fulfillment flows that can fulfill an OT request](https://www.servicenow.com/docs/access?context=create-a-fulfillment-flow-ot-request&family=washingtondc&ft:locale=en-US) : Create a fulfillment flow that catalog items follow to fulfill an OT request. Fulfillment flows for catalog items in the OT Service Catalog include catalog tasks. [Create an OT request](https://www.servicenow.com/docs/access?context=create-ot-service-request-industrial-workspace&family=washingtondc&ft:locale=en-US) : Once Operational Technology Request Management is configured, create OT requests in the Industrial Workspace to address a product or service needed for an OT device or incident. [Manage your OT requests and catalog tasks in the Industrial Workspace](https://www.servicenow.com/docs/access?context=operational-technology-request-management-lists-in-industrial-workspace&family=washingtondc&ft:locale=en-US) : View and access OT requests and catalog tasks in the Industrial Workspace list view under the OT Request and the OT Task modules respectively. | | Xanadu | [Create catalog items for your OT Service Catalog](https://www.servicenow.com/docs/access?context=create-catalog-item&family=xanadu&ft:locale=en-US) : Create a catalog item for the OT Service Catalog using the catalog builder so that other users can submit OT requests that are categorized by catalog item. [Create fulfillment flows that can fulfill an OT request](https://www.servicenow.com/docs/access?context=create-a-fulfillment-flow-ot-request&family=xanadu&ft:locale=en-US) : Create a fulfillment flow that catalog items follow to fulfill an OT request. Fulfillment flows for catalog items in the OT Service Catalog include catalog tasks. [Create an OT request](https://www.servicenow.com/docs/access?context=create-ot-service-request-industrial-workspace&family=xanadu&ft:locale=en-US) : Once Operational Technology Request Management is configured, create OT requests in the Industrial Workspace to address a product or service needed for an OT device or incident. [Manage your OT requests and catalog tasks in the Industrial Workspace](https://www.servicenow.com/docs/access?context=operational-technology-request-management-lists-in-industrial-workspace&family=xanadu&ft:locale=en-US) : View and access OT requests and catalog tasks in the Industrial Workspace list view under the OT Request and the OT Task modules respectively. | [ ] Changes ------- Between your current release family and Xanadu, some changes were made to existing Operational Technology Request Management features. {#dfrn3-operationaltechnologyrequestmanagement-summary__entry__18} | Release | Release notes | |---------------|------------------------------| | Vancouver | No updates for this release. | | Washington DC | No updates for this release. | | Xanadu | No updates for this release. | [ ] Removed ------- Between your current release family and Xanadu, some Operational Technology Request Management features or functionality were removed. {#dfrn3-operationaltechnologyrequestmanagement-summary__entry__26} | Release | Release notes | |---------------|------------------------------| | Vancouver | No updates for this release. | | Washington DC | No updates for this release. | | Xanadu | No updates for this release. | [ ] Deprecations ------------ Between your current release family and Xanadu, some Operational Technology Request Management features or functionality were deprecated. {#dfrn3-operationaltechnologyrequestmanagement-summary__entry__34} | Release | Release notes | |---------------|------------------------------| | Vancouver | No updates for this release. | | Washington DC | No updates for this release. | | Xanadu | No updates for this release. | [ ] Activation information ---------------------- Review information on how to activate Operational Technology Request Management. {#dfrn3-operationaltechnologyrequestmanagement-summary__entry__42} | Release | Release notes | |---------------|-------------------------------------------------------------------------------------------------------------------------------| | Vancouver | No updates for this release. | | Washington DC | Operational Technology Request Management is included with the Industrial Workspace Common. No additional plugins are needed. | | Xanadu | Operational Technology Request Management is included with the Industrial Workspace Common. No additional plugins are needed. | [ ] Additional requirements ----------------------- If any additional requirements were introduced or changed for Operational Technology Request Management we have noted them here. {#dfrn3-operationaltechnologyrequestmanagement-summary__entry__50} | Release | Release notes | |---------------|------------------------------| | Vancouver | No updates for this release. | | Washington DC | No updates for this release. | | Xanadu | No updates for this release. | [ ] Browser requirements -------------------- If any specific browser requirements were introduced or changed for Operational Technology Request Management we have noted them here. {#dfrn3-operationaltechnologyrequestmanagement-summary__entry__58} | Release | Release notes | |---------------|------------------------------| | Vancouver | No updates for this release. | | Washington DC | No updates for this release. | | Xanadu | No updates for this release. | [ ] Accessibility information ------------------------- Review details on accessibility information for Operational Technology Request Management, such as specific requirements or compliance levels. {#dfrn3-operationaltechnologyrequestmanagement-summary__entry__66} | Release | Release notes | |---------------|------------------------------| | Vancouver | No updates for this release. | | Washington DC | No updates for this release. | | Xanadu | No updates for this release. | [ ] Localization information ------------------------ If there are specific localization considerations for Operational Technology Request Management we have noted them here. {#dfrn3-operationaltechnologyrequestmanagement-summary__entry__74} | Release | Release notes | |---------------|------------------------------| | Vancouver | No updates for this release. | | Washington DC | No updates for this release. | | Xanadu | No updates for this release. | [ ] Highlight information --------------------- If there are specific highlight considerations for Operational Technology Request Management we have noted them here. {#dfrn3-operationaltechnologyrequestmanagement-summary__entry__82} | Release | Release notes | |---------------|-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------| | Vancouver | No updates for this release. | | Washington DC | * Manage multiple catalog requests efficiently with a single view in the Industrial Workspace. * Encourage transparency, expedite request processes, and minimize delays with automatic notifications and approvals. * Maintain the products and services menu that you can use to create and update catalog requests. See [Operational Technology Request Management](https://www.servicenow.com/docs/access?context=operational-technology-request-management-landing-page&family=washingtondc&ft:locale=en-US) for more information. | | Xanadu | * Manage multiple catalog requests efficiently with a single view in the Industrial Workspace. * Encourage transparency, expedite request processes, and minimize delays with automatic notifications and approvals. * Maintain the products and services menu that you can use to create and update catalog requests. See [Operational Technology Request Management](https://www.servicenow.com/docs/access?context=operational-technology-request-management-landing-page&family=xanadu&ft:locale=en-US) for more information. | [ ]