--- sourceDocument: xanadu Combined Product Files sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/delta-vancouver-xanadu Release : - yokohama ft:locale : - en-US ft:publication_title : - xanadu Combined Product Files ft:clusterId : - delta3xv bundleId : - delta3xv --- Combined Now Assist for Hardware Asset Management (HAM) release notes for upgrades from Vancouver to Xanadu =========================================================================================================== Combined Now Assist for Hardware Asset Management (HAM) release notes for upgrades from Vancouver to Xanadu {#ariaid-title1} ============================================================================================================================ * Release version: Yokohama * * Updated January 30, 2026 * * ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Consolidated page of all release notes for Now Assist for Hardware Asset Management (HAM) from Vancouver to Xanadu. How to use this page -------------------- To help you prepare for your upgrade, we have combined the cross-family Now Assist for Hardware Asset Management (HAM) release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Vancouver to Xanadu. Tip: If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release." Important information for upgrading Now Assist for Hardware Asset Management (HAM) to Xanadu -------------------------------------------------------------------------------------------- Before you upgrade to Xanadu, review these pre- and post-upgrade tasks and complete the tasks as needed. {#dfrn3-nowassistforhardwareassetmanagementham-summary__entry__2} | Release | Release notes | |---------------|----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------| | Vancouver | No updates for this release. | | Washington DC | No updates for this release. | | Xanadu | Only users with the procurement_user role can access the Help manage hardware asset requests agentic workflow including the following AI agents: * Hardware asset management sourcing AI agent * Transfer order creation AI agent * Purchase order creation AI agent | [ ] New features ------------ Between your current release family and Xanadu, new features were introduced for Now Assist for Hardware Asset Management (HAM). {#dfrn3-nowassistforhardwareassetmanagementham-summary__entry__10} | Release | Release notes | |---------------|-----------------------------------------------------------------------------------------------------------------| | Vancouver | No updates for this release. | | Washington DC | No updates for this release. | | Xanadu | [Xanadu Patch 10](https://www.servicenow.com/docs/access?context=xanadu-patch-10&family=xanadu&ft:locale=en-US) | [ ] Changes ------- Between your current release family and Xanadu, some changes were made to existing Now Assist for Hardware Asset Management (HAM) features. {#dfrn3-nowassistforhardwareassetmanagementham-summary__entry__18} | Release | Release notes | |---------------|------------------------------| | Vancouver | No updates for this release. | | Washington DC | No updates for this release. | | Xanadu | No updates for this release. | [ ] Removed ------- Between your current release family and Xanadu, some Now Assist for Hardware Asset Management (HAM) features or functionality were removed. {#dfrn3-nowassistforhardwareassetmanagementham-summary__entry__26} | Release | Release notes | |---------------|------------------------------| | Vancouver | No updates for this release. | | Washington DC | No updates for this release. | | Xanadu | No updates for this release. | [ ] Deprecations ------------ Between your current release family and Xanadu, some Now Assist for Hardware Asset Management (HAM) features or functionality were deprecated. {#dfrn3-nowassistforhardwareassetmanagementham-summary__entry__34} | Release | Release notes | |---------------|------------------------------| | Vancouver | No updates for this release. | | Washington DC | No updates for this release. | | Xanadu | No updates for this release. | [ ] Activation information ---------------------- Review information on how to activate Now Assist for Hardware Asset Management (HAM). {#dfrn3-nowassistforhardwareassetmanagementham-summary__entry__42} | Release | Release notes | |---------------|----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------| | Vancouver | No updates for this release. | | Washington DC | No updates for this release. | | Xanadu | Install Now Assist for Hardware Asset Management (HAM) by requesting it from the ServiceNow Store. Note: To take full advantage of the Now Assist for HAM features, you should upgrade to Xanadu Patch 10 and install the Now Assist for Hardware Asset Management (HAM) store application. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/access?context=sn-store-release-notes&family=xanadu&ft:locale=en-US). | [ ] Additional requirements ----------------------- If any additional requirements were introduced or changed for Now Assist for Hardware Asset Management (HAM) we have noted them here. {#dfrn3-nowassistforhardwareassetmanagementham-summary__entry__50} | Release | Release notes | |---------------|-------------------------------------------------------------------------------------------------------------------------| | Vancouver | No updates for this release. | | Washington DC | No updates for this release. | | Xanadu | The Now Assist for Hardware Asset Management (HAM) application requires the Hardware Asset Management Pro plus license. | [ ] Browser requirements -------------------- If any specific browser requirements were introduced or changed for Now Assist for Hardware Asset Management (HAM) we have noted them here. {#dfrn3-nowassistforhardwareassetmanagementham-summary__entry__58} | Release | Release notes | |---------------|------------------------------| | Vancouver | No updates for this release. | | Washington DC | No updates for this release. | | Xanadu | No updates for this release. | [ ] Accessibility information ------------------------- Review details on accessibility information for Now Assist for Hardware Asset Management (HAM), such as specific requirements or compliance levels. {#dfrn3-nowassistforhardwareassetmanagementham-summary__entry__66} | Release | Release notes | |---------------|------------------------------| | Vancouver | No updates for this release. | | Washington DC | No updates for this release. | | Xanadu | No updates for this release. | [ ] Localization information ------------------------ If there are specific localization considerations for Now Assist for Hardware Asset Management (HAM) we have noted them here. {#dfrn3-nowassistforhardwareassetmanagementham-summary__entry__74} | Release | Release notes | |---------------|------------------------------| | Vancouver | No updates for this release. | | Washington DC | No updates for this release. | | Xanadu | No updates for this release. | [ ] Highlight information --------------------- If there are specific highlight considerations for Now Assist for Hardware Asset Management (HAM) we have noted them here. {#dfrn3-nowassistforhardwareassetmanagementham-summary__entry__82} | Release | Release notes | |---------------|---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------| | Vancouver | No updates for this release. | | Washington DC | No updates for this release. | | Xanadu | Xanadu Patch 10 - Configure Access Control Lists (ACLs) for AI Agents and agentic workflows. Xanadu Patch 9 - Automate and streamline your hardware asset request process by using an agentic workflow. See [Now Assist for Hardware Asset Management (HAM)](https://www.servicenow.com/docs/access?context=now-assist-ham&family=xanadu&ft:locale=en-US) for more information. | [ ]