Combined Field Service Management for Telecommunication release notes for upgrades from Vancouver to Xanadu

  • Release version: Yokohama
  • Updated January 30, 2026
  • 3 minutes to read

    • Consolidated page of all release notes for Field Service Management for Telecommunication from Vancouver to Xanadu.

    How to use this page

    To help you prepare for your upgrade, we have combined the cross-family Field Service Management for Telecommunication release notes onto one page. Read this summary of the new features, changes, and updated information for your product from Vancouver to Xanadu.

    Tip:
    If there were no updates for a release notes section in a certain family release, we included a short note for your reference. For example, if a product did not have any updates in Tokyo, the row says "No updates for this release."

    Important information for upgrading Field Service Management for Telecommunication to Xanadu

    Before you upgrade to Xanadu, review these pre- and post-upgrade tasks and complete the tasks as needed.

    Release Release notes

    Vancouver

    		 No updates for this release.

    Washington DC

    		 No updates for this release.

    Xanadu

    		 No updates for this release.

    New features

    Between your current release family and Xanadu, new features were introduced for Field Service Management for Telecommunication.

    Release Release notes

    Vancouver

    		 No updates for this release.

    Washington DC

    		 No updates for this release.

    Xanadu
    Managing the appointments for telecommunication services
    Create, reschedule, get, list, and cancel appointments from your system for the connectivity-related field services. You can book an appointment on an existing work order in the Field Service Management application from an external system using Appointment Open APIs.

    Changes

    Between your current release family and Xanadu, some changes were made to existing Field Service Management for Telecommunication features.

    Release Release notes

    Vancouver

    		 No updates for this release.

    Washington DC

    		 No updates for this release.

    Xanadu

    		 No updates for this release.

    Removed

    Between your current release family and Xanadu, some Field Service Management for Telecommunication features or functionality were removed.

    Release Release notes

    Vancouver

    		 No updates for this release.

    Washington DC

    		 No updates for this release.

    Xanadu

    		 No updates for this release.

    Deprecations

    Between your current release family and Xanadu, some Field Service Management for Telecommunication features or functionality were deprecated.

    Release Release notes

    Vancouver

    		 No updates for this release.

    Washington DC

    		 No updates for this release.

    Xanadu

    		 No updates for this release.

    Activation information

    Review information on how to activate Field Service Management for Telecommunication.

    Release Release notes

    Vancouver

    		 No updates for this release.

    Washington DC

    		 No updates for this release.

    Xanadu

    Telecommunications appointment booking feature is available with activation of the Telecommunications Open API (com.sn_tmf_api), Appointment Booking (com.snc.appointment_booking), Field Service Management (com.snc.work_management), Field Service Management for Telecommunications (com.sn_fsmt), and Telecommunications, Media and Technology Core (com.sn_tmt_core) applications. Install these applications by requesting them from the ServiceNow Store.

    Additional requirements

    If any additional requirements were introduced or changed for Field Service Management for Telecommunication we have noted them here.

    Release Release notes

    Vancouver

    		 No updates for this release.

    Washington DC

    		 No updates for this release.

    Xanadu

    		 No updates for this release.

    Browser requirements

    If any specific browser requirements were introduced or changed for Field Service Management for Telecommunication we have noted them here.

    Release Release notes

    Vancouver

    		 No updates for this release.

    Washington DC

    		 No updates for this release.

    Xanadu

    		 No updates for this release.

    Accessibility information

    Review details on accessibility information for Field Service Management for Telecommunication, such as specific requirements or compliance levels.

    Release Release notes

    Vancouver

    		 No updates for this release.

    Washington DC

    		 No updates for this release.

    Xanadu

    		 No updates for this release.

    Localization information

    If there are specific localization considerations for Field Service Management for Telecommunication we have noted them here.

    Release Release notes

    Vancouver

    		 No updates for this release.

    Washington DC

    		 No updates for this release.

    Xanadu

    		 No updates for this release.

    Highlight information

    If there are specific highlight considerations for Field Service Management for Telecommunication we have noted them here.

    Release Release notes

    Vancouver

    		 No updates for this release.

    Washington DC

    		 No updates for this release.

    Xanadu

    Create and manage the appointments for the telecommunication field services.

    See Field Service Management for Telecommunications for more information.