--- sourceDocument: Yokohama Build workflows sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/build-workflows Release : - yokohama ft:locale : - en-US ft:publication_title : - Yokohama Build workflows ft:clusterId : - crworkflow bundleId : - crworkflow workflow : - Creator --- # Explore # Exploring Flow generation with images {#ariaid-title1} Release version: Yokohama Updated August 7, 2025 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Exploring Flow generation with images ServiceNow's Flow generation with images feature, available in the Yokohama release, allows you to create flows or subflows by uploading an image to Workflow Studio using Now Assist. This capability converts a detailed process diagram into a modifiable flow preview, streamlining flow creation based on visual process representations. Show full answer Show less The feature is delivered through the Flow generation with images skill, included in the ServiceNow Otto for Creator (snnowcreator) application, which can be installed from the ServiceNow Store. ## Key Features * **Image-based flow creation:** Capture your process as an image with clear visuals and upload it to Workflow Studio to generate a flow or subflow. * **Modifiable flow preview:** Now Assist generates a flow preview from the image that you can adjust and regenerate to refine the process. * **Supported AI models:** Integrate with Azure OpenAI, Google Gemini, or Anthropic Claude on AWS as AI providers for skill execution, configurable via AI Control Tower and AI Admin Hub. * **Supported trigger types:** Flow generation supports specific triggers, including scheduled, record (Created, Created or Updated, Updated), Service Level Agreements, inbound email, and Service Catalog triggers, which can be specified through text directions. * **Use of standard flow design patterns:** Supports common flowchart symbols and data pill configurations for triggers and actions to ensure accurate interpretation. ## Best Practices for Effective Flow Generation * **Use clear, high-resolution images:** Ensure shapes, text, and arrows are distinct and avoid blurred or unclear diagrams. * **Keep diagrams simple:** Avoid overcrowding with too many nodes; break complex processes into smaller flows or subflows. * **Follow standard symbols:** Use rectangles for steps and diamonds for decision points to help AI accurately interpret flow structure. * **Label consistently and clearly:** Maintain legible and uniform step names and annotations throughout the image. * **Start with triggers:** Clearly mark the flow's starting trigger, followed by actions and logic in the intended sequence. * **Explicitly show decision points:** Clearly indicate yes/no branches to represent decision logic. * **Adopt a modular approach:** Prefer generating multiple subflows from separate images rather than one large complex flow for better manageability. ## Practical Impact for ServiceNow Customers This feature empowers ServiceNow customers to accelerate workflow creation by leveraging visual process diagrams, reducing manual flow-building effort. By following recommended image guidelines and supported triggers, you can reliably convert business processes into automated flows and subflows that are easy to maintain and evolve within Workflow Studio. The integration with leading AI models ensures intelligent interpretation and flexible configuration for your automation needs. Create a flow or a subflow from an image by using Now Assist. Capture the detailed process in an image and attach the image to Workflow Studio. Now Assist generates a preview of the flow that you can modify and regenerate. ## Activation {#exploring-flow-generation-with-images__section_rzl_d41_qyb} The skill Flow generation with images is installed with the ServiceNow Otto for Creator (sn_now_creator) application. You can install this application from the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website. ## Benefits {#exploring-flow-generation-with-images__section_rff_k41_qyb} Enable flow generation with images to gain these benefits. * Build a multi-step flow or subflow from an image in Workflow Studio. Supported triggers and actions are configured with appropriate data pill values. * Use standard flow design patterns. {#exploring-flow-generation-with-images__ul_ogl_nq1_qyb} ## Supported LLMs {#exploring-flow-generation-with-images__section_wn5_stj_bgc} You can use Azure OpenAI, Google Gemini, or Anthropic Claude on AWS as the AI model provider for Now Assist skills and AI agents. Use the Configuration Controls in [AI Control Tower](https://www.servicenow.com/docs/access?context=ai-model-providers&version=yokohama&pubname=yokohama-intelligent-experiences&ft:locale=en-US) to define which options are available, then set the skill-level preferences in the [AI Admin Hub console](https://www.servicenow.com/docs/access?context=manage-large-language-models&version=yokohama&pubname=yokohama-intelligent-experiences&ft:locale=en-US). For more information, see [Large language models on the ServiceNow AI Platform®](https://www.servicenow.com/docs/access?context=exploring-large-language-models&version=yokohama&pubname=yokohama-intelligent-experiences&ft:locale=en-US). ## Supported trigger types {#exploring-flow-generation-with-images__section_mwk_qvj_tdc} Flow generation supports a limited number of trigger types. You can use text directions to specify these trigger types. * Scheduled triggers * Record triggers * Created * Created or Updated * Updated {#exploring-flow-generation-with-images__ul_rnt_zvj_tdc} * Service Level Agreements triggers * Inbound email triggers * Service Catalog triggers {#exploring-flow-generation-with-images__ul_kxw_xvj_tdc} ## General guidelines {#exploring-flow-generation-with-images__section_c4d_wp1_qyb} Follow these general guidelines when generating a flow or subflow from an image by using Now Assist. Use clear images : Use high resolution images with clear shapes, text, and arrows. Avoid using blurred screenshots and images of unclear whiteboard diagrams. Keep it simple : Don't overload the diagram with excessive nodes. Break complex flows into smaller flows or subflows. Use standard symbols : Stick to the common flow chart notions so that AI can interpret the structure accurately. For example, rectangle for steps and diamond for decisions. Use clear and consistent labeling : Ensure that the step names, labels, and annotations are legible and consistent across the image. Start with triggers : Clearly indicate the flow trigger first, followed by actions and flow logic in the same order that you want them to be in the flow. Clearly indicate the expected outcome to avoid ambiguity. Show decision points explicitly : Use clearly marked yes/no decision branches. Use modular approach : Instead of generating one large and complex flow, generate multiple subflows through separate images and use them together in Workflow Studio.