---
sourceDocument: Yokohama Build workflows
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/build-workflows

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Build workflows

ft:clusterId :

    - crworkflow

bundleId :

    - crworkflow

workflow :

    - Creator


---

# Running playbooks

# Running playbooks {#ariaid-title1}

Release version: Yokohama  
Updated January 30, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Using Playbooks as an agent or fulfiller.
* **[About Playbook Experience](https://servicenow-prod.fluidtopics.net/t70gN6VQcC2wk1d4tLKQ5g)**   
  Interact with a business workflow in real time from within Workspace. Agents can use Playbook Experience to update records, upload attachments, and complete tasks across multiple workflow activities.
* **[Add an activity to a playbook](https://servicenow-prod.fluidtopics.net/4p2vXgpzg5_wglppNmJ8Tw)**   
  Add pre-selected optional activities to a playbook if available.
* **[Restart a playbook](https://servicenow-prod.fluidtopics.net/VT8qmBK_TBw6RdMYECq52w)**   
  Restart a playbook from the beginning, an activity, or a stage.
* **[Cancel a playbook](https://servicenow-prod.fluidtopics.net/JrpoaNF2LqKQJe8nFuG1~g)**   
  Cancel a playbook to stop a business workflow when no longer valid.
* **[Open full lists within playbook](https://servicenow-prod.fluidtopics.net/Qx~zSTtI86HJXjnyuScgbA)**   
  Open a full list within playbook cards to view and update list items.
* **[Using activity stream within playbook](https://servicenow-prod.fluidtopics.net/tpYeU342buL0dPdOGMch1g)**   
  Use activity stream within playbook to add comments or notes, and view communication and task history for the parent or associated record.