---
sourceDocument: Yokohama Build workflows
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/build-workflows

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Build workflows

ft:clusterId :

    - crworkflow

bundleId :

    - crworkflow

workflow :

    - Creator


---

# Available conversational subflows

# Available conversational subflows {#ariaid-title1}

Release version: Yokohama  
Updated January 30, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Workflow Studio provides a set of subflows that are preconfigured to be compatible with and callable by conversational interfaces such as Now Assist.
{#available-conversational-subflows__id_lcz_jwh_scc__entry__3}

| Name | Application Scope | User roles required |
|-|-|-|
| Send Email | Conversational subflows and actions | admin |
| Send SMS | Conversational subflows and actions | admin |
| Look up Opportunities - Sample | [Microsoft Dynamics CRM Spoke](https://www.servicenow.com/docs/access?context=microsoft-dynamics-crm-spoke&version=yokohama&pubname=yokohama-integrate-applications&ft:locale=en-US) | admin |
| Look up Contacts - Sample | [Microsoft Dynamics CRM Spoke](https://www.servicenow.com/docs/access?context=microsoft-dynamics-crm-spoke&version=yokohama&pubname=yokohama-integrate-applications&ft:locale=en-US) | admin |
| Look up Accounts - Sample | [Microsoft Dynamics CRM Spoke](https://www.servicenow.com/docs/access?context=microsoft-dynamics-crm-spoke&version=yokohama&pubname=yokohama-integrate-applications&ft:locale=en-US) | admin |
| Look up Leads - Sample | [Microsoft Dynamics CRM Spoke](https://www.servicenow.com/docs/access?context=microsoft-dynamics-crm-spoke&version=yokohama&pubname=yokohama-integrate-applications&ft:locale=en-US) | admin |
| Create Lead - Sample | [Microsoft Dynamics CRM Spoke](https://www.servicenow.com/docs/access?context=microsoft-dynamics-crm-spoke&version=yokohama&pubname=yokohama-integrate-applications&ft:locale=en-US) | admin |
| Add User to Group using Email Address - Sample | [Microsoft Entra ID Spoke (formerly Microsoft Azure Active Directory spoke)](https://www.servicenow.com/docs/access?context=microsoft-azure-ad-spoke&version=yokohama&pubname=yokohama-integrate-applications&ft:locale=en-US) | admin |
| Add User to Group - Sample | [Microsoft Entra ID Spoke (formerly Microsoft Azure Active Directory spoke)](https://www.servicenow.com/docs/access?context=microsoft-azure-ad-spoke&version=yokohama&pubname=yokohama-integrate-applications&ft:locale=en-US) | admin |
| Look up Direct Reports - Sample | [Microsoft Entra ID Spoke (formerly Microsoft Azure Active Directory spoke)](https://www.servicenow.com/docs/access?context=microsoft-azure-ad-spoke&version=yokohama&pubname=yokohama-integrate-applications&ft:locale=en-US) | admin |
| Look up Group Members - Sample | [Microsoft Entra ID Spoke (formerly Microsoft Azure Active Directory spoke)](https://www.servicenow.com/docs/access?context=microsoft-azure-ad-spoke&version=yokohama&pubname=yokohama-integrate-applications&ft:locale=en-US) | admin |
| Look up Groups - Sample | [Microsoft Entra ID Spoke (formerly Microsoft Azure Active Directory spoke)](https://www.servicenow.com/docs/access?context=microsoft-azure-ad-spoke&version=yokohama&pubname=yokohama-integrate-applications&ft:locale=en-US) | admin |
| Look up Users - Sample | [Microsoft Entra ID Spoke (formerly Microsoft Azure Active Directory spoke)](https://www.servicenow.com/docs/access?context=microsoft-azure-ad-spoke&version=yokohama&pubname=yokohama-integrate-applications&ft:locale=en-US) | admin |
| Look up Purchase Order - Sample | [Coupa Spoke](https://www.servicenow.com/docs/access?context=coupa-spoke&version=yokohama&pubname=yokohama-integrate-applications&ft:locale=en-US) | admin |
| Look up Images - Sample | [Amazon EC2 Spoke](https://www.servicenow.com/docs/access?context=amazon-ec2-spoke&version=yokohama&pubname=yokohama-integrate-applications&ft:locale=en-US) | admin |
| Run Instances - Sample | [Amazon EC2 Spoke](https://www.servicenow.com/docs/access?context=amazon-ec2-spoke&version=yokohama&pubname=yokohama-integrate-applications&ft:locale=en-US) | admin |
[ ]

{#available-conversational-subflows__id_lcz_jwh_scc}