Execute Skill action
Summarize
Summary of Execute Skill action
The Execute Skill action enables ServiceNow customers to run a published Now Assist skill within a flow or subflow, leveraging the skill’s outputs dynamically. This functionality is part of the Now Assist Skill Kit and integrates artificial intelligence capabilities into automated workflows, enhancing process efficiency and user experience.
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Key Features
- Integration with Now Assist Skill Kit: Requires activation of the Now Assist Skill Kit plugin, allowing seamless execution of AI-driven skills.
- Role-based Access: Execution requires appropriate roles granted via delegated development or assigned to the user, ensuring controlled and secure usage.
- Dynamic Inputs: Accepts various input parameters such as Workflow, Product, Feature, Skill Config, and Skill Inputs, all designed as dynamic choices or inputs to tailor the skill execution to specific deployment settings and skill configurations.
- Outputs: Provides the skill response as a JSON-formatted dynamic object that can be utilized in subsequent steps within the flow, enabling complex logic and data manipulation based on the skill’s results.
Practical Application for ServiceNow Customers
By incorporating the Execute Skill action in workflows, customers can embed intelligent automation that interacts with Now Assist skills. This facilitates enhanced automation scenarios where AI-generated outcomes directly influence workflow decisions and actions. Proper configuration of inputs and understanding of deployment settings are crucial for optimal skill execution. Additionally, ensuring that users have the necessary roles and the Now Assist Skill Kit plugin is enabled is essential for leveraging this action effectively.
Run a published Now Assist skill and use the skill outputs in a flow or subflow.
Roles and availability
Available as a Now Assist Skill Kit action.
- Subscription requirements
- This action requires activiating the Now Assist Skill Kit plugin from the Now Assist panel. For more information, see Install Now Assist plugins.
- Role requirements
- This action requires roles granted by delegated development or assigned to the user. For more information, see User access to Workflow Studio flows.
Inputs
Provide a value for each input that your action needs. To add dynamic values, you can also drag pills from the Data panel or select them from the pill picker.
- Workflow
- Data type: Dynamic Choice
The Workflow deployment setting that the Now Assist skill uses. For more information on skill deployment settings, see Configure skill deployment settings.
- Product
- Data type: Dynamic Choice
The Product deployment setting that the Now Assist skill uses. For more information on skill deployment settings, see Configure skill deployment settings.
- Feature
- Data type: Dynamic Choice
The Feature deployment setting that the Now Assist skill uses. For more information on skill deployment settings, see Configure skill deployment settings.
- Skill Config
- Data type: Dynamic Choice
The name of the Now Assist skill that you want the action to run. For more information on skill configurations, see Create a skill.
- Skill Inputs
- Data type: Dynamic Inputs
The list of inputs that the Now Assist skill uses. For more information on skill inputs, see Create a skill.
Outputs
These outputs appear in the Data panel. You can use them as inputs elsewhere in your flow.
- Output
- Data type: Dynamic Object
The response provided by the Now Assist skill as a JSON-formatted object.