Configure an email template with collapsed content

  • Versão de lançamento: Australia
  • Atualizado 12 de mar. de 2026
  • 1 min. de leitura

    • Configure email templates with collapsed content by hiding it behind an ellipsis.

    Antes de Iniciar

    Role required: email_client_admin

    Procedimento

    1. Navigate to All > Email Client > Email Client Templates.
    2. From the Email Client Templates list, select an email template or create a new one.
      For instructions on creating an email template, see Configure an email template.
    3. Select the Content tab.
    4. In the Content Type field, select HTML.
    5. In the Body HTML field, add the content you want to display.
    6. Collapse additional email content behind an ellipsis.
      Importante:
      Since the ellipsis will only display at the end of the email, add collapsed content at the end of the email template body.
      1. Enter the opening tag <div id:collapsible-content>.
      2. Add all content you want collapsed after the opening tag.
      3. Enter the closing tag <div id:collapsible-content>.
    7. Select Update or Submit.

    Resultado

    The email template's content is hidden behind an ellipsis.

    Nota:
    Once you expand collapsed content by selecting the ellipsis, it's not possible to collapse the content again.

    Collapsed content behind and ellipsis