---
sourceDocument: Australia ServiceNow AI Platform user interface
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/platform-user-interface

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia ServiceNow AI Platform user interface

ft:clusterId :

    - platux

bundleId :

    - platux

workflow :

    - Platform


---

# Enable the My Requests menu for an upgrade scenario

# Enable the My Requests menu for an upgrade scenario {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Enable the My Requests menu that uses the My Requests (my-requests-v2) widget for an
upgrade scenario.

## Antes de Iniciar

Role required: admin

## Por Que e Quando Desempenhar Esta Tarefa

The My Requests menu that is based on the My Requests (my-requests-v2) widget is
available by default for zBoot users. For more information about this widget, refer
to [My Requests widget](https://servicenow-prod.fluidtopics.net/43Mw6bA6ILvPy0dWTFPllA "Use the My Requests widget (my-requests-v2) to enable requesters to view open or closed requests in Service Portal.").

## Procedimento

1. Navigate to AllService PortalPortals.
2. Select a portal.
3. Next to the Main menu field, click Preview this record and open the record.
4. In the Menu items related list, perform the following steps.
   1. For the Requests menu item of the Page type, set Active as true.
   2. For the Requests menu item of the Scripted List type, set Active as false.
   {#enable-requests-menu__substeps_wnv_3qg_3gb}
5. Navigate to Service PortalPage Route Maps.
6. For the My Request page route map, set Active as true.
7. Click Update.