---
sourceDocument: Australia ServiceNow AI Platform user interface
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/platform-user-interface

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia ServiceNow AI Platform user interface

ft:clusterId :

    - platux

bundleId :

    - platux

workflow :

    - Platform


---

# Service Portal properties

# Service Portal properties {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 30 de jun. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 4 min. de leitura

Service Portal properties control aspects of the portal experience for
admin and end users.

The most commonly used Service Portal properties are set on the Service Portal properties page. Some less commonly used properties are available only from the System Properties \[sys_properties\] table.

You can access the properties listed in the following table by navigating to AllService PortalProperties.  
{#properties-service-portal__table_gnx_g1d_mz__entry__2}

| Property | Description |
|-|-|
| Default 404 page (page ID or sp_page sys_id) for Service Portal glide.service_portal.default_404_page | Set the default page that your users see whenever a page can't load properly. * Type: string * Default value: 404 * Learn more: [Assign a default error page](https://servicenow-prod.fluidtopics.net/V9UPCZ15idFPCdo7wakQhQ "Create a default 404 error page for your portal using a system property.") {#properties-service-portal__ul_vrt_41d_mz}The string must match the name of the page exactly. |
| Show a message to admin users in Service Portal pages if a browser error is encountered glide.sp.show_console_error | * Type: true \| false * Default value: true {#properties-service-portal__ul_u2f_5bd_mz} |
| Maximum number of stream entries displayed in Service Portal (activity widget, conversation widget, and so on) glide.service_portal.stream_entry_limit | Limit the number of entries users can see in the ticket conversation widget. Users only see the most recent entries and can't go further back in the history than the maximum allowed amount. * Type: integer * Default value: 100 {#properties-service-portal__ul_msv_4bd_mz} |
| Duration (in seconds) info and error messages persist in the Service Portal before auto-dismissal glide.service-portal.notification_timeout.seconds | Set the duration in seconds that non-critical notifications remain on the screen before they are auto-dismissed. If set to 0, messages do not auto-dismiss and require that a user close them. * Type: integer * Default value: 5 {#properties-service-portal__ul_ywj_l4d_1db} Critical notifications should be tagged with the `sn-sticky-notification` HTML class attribute to prevent them from being automatically dismissed. If the glide.ui.accessibility preference is enabled, messages don't auto-dismiss, regardless of the system property value. To set this preference, see [Enabling accessibility features](https://servicenow-prod.fluidtopics.net/t8jJuqAe3dQ6MVNE43yUmA#c_SetUpSect508ComplianceFeature "You can configure accessibility features globally or for specific users. Users can also individually enable user preferences for themselves to meet their specific accessibility needs."). |
| Default sort order for announcements glide.service_portal.announcement.default_sort_order | Define the sort order for banner announcements. * Type: choice list * Default value: Start Date Descending {#properties-service-portal__ul_dmk_55b_t1b} Options include: * Start Date Ascending: The oldest start date appears first. * Start Date Descending: The most recent start date appears first. * End Date Ascending: The oldest end date appears first. * End Date Descending: The most recent end date appears first. {#properties-service-portal__ul_uqd_y5b_t1b} |
| Enable debug runtime information glide.sp.debug | Controls whether the Angular.js flag $compileProvider.debugInfoEnabled is set to true or false. This option allows debug runtime information in the compiler, such as adding binding information and a reference to the current scope on to DOM elements. This property is turned off by default to improve performance on the instance. * Type: true \| false * Default value: false {#properties-service-portal__ul_bf1_hft_kfb} |
[Tabela 1. Service Portal page properties]

{#properties-service-portal__table_gnx_g1d_mz}  
If [user criteria](https://servicenow-prod.fluidtopics.net/lCUYbHFPlxiQ9v8Nv07zoA "User criteria enables you to allow access to users based on role, department, group, location, or company. Administrators can control access to pages, widgets, widget instances, announcements, and search sources in a portal by creating and applying user criteria.") \[com.glide.service-portal.user-criteria\] is enabled, the following properties also appear in the Service Portal properties page:{#properties-service-portal__search__entry__2}{#properties-service-portal__user-crit}

| Property | Description |
|-|-|
| Enable use of User Criteria records instead of Roles fields for Service Portal entitlements glide.service_portal.user_criteria_enabled | Define permissions for Service Portal widgets, widget instances, pages, and search sources. * Type: true \| false * Default value: true * More information: [User criteria for Service Portal](https://servicenow-prod.fluidtopics.net/lCUYbHFPlxiQ9v8Nv07zoA "User criteria enables you to allow access to users based on role, department, group, location, or company. Administrators can control access to pages, widgets, widget instances, announcements, and search sources in a portal by creating and applying user criteria.") {#properties-service-portal__ul_kd4_bjd_mz} |
| List of roles (comma-separated) that bypass User Criteria validation in Service Portal glide.sp.entitlement.override | Allow users with a specific role to see any page, widget, widget instance, or search source regardless of user criteria. * Type: string * Default value: admin {#properties-service-portal__ul_epx_gjd_mz} |
[Tabela 2. User criteria properties]

{#properties-service-portal__search}

You can access the properties listed in the following table in the System Properties \[sys_properties\] table.
{#properties-service-portal__table_ccw_gdy_fvb__entry__2}

| Property | Description |
|-|-|
| glide.service_portal.enable_acls_for_encoded_query_in_list | Option to always enforce read ACLs for filter conditions specified in Simple List widget instances. If false, the Enforce field-level Read ACLs on Filter query terms option in Simple List widget instances determines whether to enforce the ACLs. * Type: true \| false * Default value: true * For more information, see [Simple List widget](https://servicenow-prod.fluidtopics.net/OL5vFtDW_yJTVst~DhiErQ "The Simple List widget can be used to display any list in the system within Service Portal. You can use this base system widget as-is in your portal or clone it to suit your own business needs."). {#properties-service-portal__ul_h3k_zhy_y1c} |
| glide.service_portal.enable_human_readable_urls | Option to allow configuring human readable keywords in portal page URLs for the instance. * Type: true \| false * Default value: true * For more information, see [Add human readable keywords to page URLs](https://servicenow-prod.fluidtopics.net/syIeH1_i28hO8zl4L_VnmA "Add human readable keywords to the URLs of portal pages to improve search engine optimization (SEO) and click-through rates and help users understand what to expect on the page."). {#properties-service-portal__ul_ah2_cvb_kvb} |
| glide.service_portal.enforce_cross_scope_check_in_form | Option to enforce validating cross-scope privileges to a table when the form widget fetches data from a table. * Type: true \| false * Default value: true * For more information, see [Form widget](https://servicenow-prod.fluidtopics.net/PBOwxLBm4PIEBUnL78C9aw "The form widget is a platform form within the Service Portal UI with a few differences. You can use this base system widget as-is in your portal or clone it to suit your own business needs."). {#properties-service-portal__ul_vhy_2vl_tdc} |
| glide.service-portal.notification.threshold | Specify how many notifications should appear before users have the option to clear all notifications at once. * Type: integer * Default value: 5 {#properties-service-portal__ul_gf5_5cr_fzb} |
| glide.service_portal.sso.early_redirect.portals | Redirects users to the SSO Identify Provider (IdP) login page without first redirecting them to the portal login page. Provide a comma-separated list of portal suffixes. Nota: If your portal uses a customized version of the Login widget, you must update the sp_sso_early_redirection UI macro as needed to redirect users to the SSO Identify Provider (IdP) login page without trying to load the portal page first. * Type: String * Default value: None * For more information, see [Single sign-on, logins, and URL redirects](https://servicenow-prod.fluidtopics.net/heQxDjIoZIaNOqpjvJzZxQ#c_SPSSOLoginAndRedirects "Service Portal uses a combination of system properties and script includes to determine how the system handles URL redirects for users logging in to the portal."). {#properties-service-portal__ul_jrh_hgn_ddc} |
| glide.sp.portals.language_selector_enabled | Allows any user to choose and view content in their preferred language. This property contains a list of portal sys IDs separated by commas. By default, the sys IDs for the Knowledge (/kb), Customer Support (/csm), and Customer Service (/csp) portals are included. For any portal specified, the language selector appears in the portal header if any languages are installed and active on the instance in addition to English. * Type: string * Default value: 2086b814c3221200f3897bfaa2d3aea8,89275a53cb13020000f8d856634c9c51,45d6680fdb52220099f93691f0b8f5ad * For more information, see [Enable a language selector in portal headers](https://servicenow-prod.fluidtopics.net/Oa7xgiWrj0EuLxOvQxJCag#enable-lang-selector-widget "Allow all users to select their language preferences by enabling the language selector in your portal header."). {#properties-service-portal__ul_gv3_lln_31c} |
| glide.sp.starting.page.ignore.list | Ignores intermediate pages used during SSO authentication in order for users to be directed to their starting page rather than an intermediate page. Provide a comma-separated list of page IDs. * Type: String * Default value: login_with_sso,idp_disco {#properties-service-portal__ul_dyj_fwd_hdc} |
| glide.sp.theme.parse_scss | Option to allow compiled SCSS files to be loaded as links to improve repeat page view performance. If set to false, SCSS files are included inline in the page HTML instead. * Type: true \| false * Default value: true {#properties-service-portal__ul_dcw_gdy_fvb} |
| sp_allow_perf_debug_option_for_portals | Specify the portals to evaluate using the Performance Analyzer by providing a comma-separated list of portal suffixes. For users with the sp_admin or admin roles, the Performance Analyzer icon (![Open Performance Analyzer]()) appears on pages in the specified portals. * Type: String * Default value: sp * For more information, see [Evaluate the performance of a portal page](https://servicenow-prod.fluidtopics.net/xzBU~H~GpC_JANW3uF86IQ "Evaluate how the widgets on a page perform against performance benchmarks that you specify."). {#properties-service-portal__ul_qfb_1br_jdc} |
[Tabela 3. Service Portal system properties]

{#properties-service-portal__table_ccw_gdy_fvb}