---
sourceDocument: Australia ServiceNow AI Platform user interface
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/platform-user-interface

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia ServiceNow AI Platform user interface

ft:clusterId :

    - platux

bundleId :

    - platux

workflow :

    - Platform


---

# Activate the page route map for the standard ticket page

# Activate the page route map for the standard ticket page {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

If you have upgraded your instance, redirect the ticket page to standard_ticket page
in Service Portal and view requests on the standard ticket page.

## Antes de Iniciar

Role required: admin or sp_admin

## Procedimento

1. Navigate to AllService PortalPage Route Maps.
2. Select Standard Ticket Route.
3. Select the Active check box.
4. Click Update.
**Tópicos relacionados**   

* [Define filters for My Requests](https://www.servicenow.com/docs/access?context=configure-my-requests&version=australia&pubname=australia-servicenow-platform&ft:locale=en-US)