---
sourceDocument: Australia ServiceNow AI Platform user interface
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/platform-user-interface

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia ServiceNow AI Platform user interface

ft:clusterId :

    - platux

bundleId :

    - platux

workflow :

    - Platform


---

# Posting announcements to portal users

# Posting announcements to portal users {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Announcements broadcast messages to Service Portal users. They display in an announcement banner or an announcement widget instance.
Announcements are active on new instances. To activate announcements after upgrade, you can
activate the Service Portal Announcements
plugin (com.glide.service-portal.announcements).
When creating announcements, you can define the way an announcement displays.  

Sort order

:   Announcements are displayed depending on the order defined in:

    * The glide.service_portal.announcement.default_sort_order system property. See [Service Portal properties](https://servicenow-prod.fluidtopics.net/VaR2VTTQ42bS0Q0QqtgLtQ "Service Portal properties control aspects of the portal experience for admin and end users.").
    * The Display First field in the announcement record.
    {#announcements__ul_rrf_frk_t1b}

    If there is a tie between two records set to Display first, the
    sort order defined in the system property is honored.

Display location

:   Announcements can display in the following locations:

    * Announcement banner
    * [Announcements widget](https://servicenow-prod.fluidtopics.net/nVp1Qmlja8MNaiH0mF9FLw "Users can view all active announcements. You can use this base system widget as-is in your portal or clone it to suit your own business needs.") instance
    {#announcements__ul_gnd_ssk_t1b}

    To define the announcement display location, define the announcement type in the
    announcement record.

Display Style

:   Using display styles, you can:

    * Create a custom color scheme.
    * Change the text alignment.
    {#announcements__ul_rpq_1jx_t1b}

    Announcements that appear in a banner use the display style defined in the Announcement
    record by default. To use the display style in an instance of the Announcements widget, you
    can select the Use Display Style instance option.

User criteria
:   If user criteria is set up for the Service Portal, you can define who can and
    who cannot view an announcement. Through user criteria, you can create announcements only
    visible to specific users, groups, roles, organizations, and more.
* **[Create an announcement](https://servicenow-prod.fluidtopics.net/PFxQiHh4WR8PyeIEysAE2w)**   
  An announcement appears as a banner in Service Portal or within the announcements widget.
* **[Create an announcement display style](https://servicenow-prod.fluidtopics.net/X9vysghI9b8Sae9sPwUP5A)**   
  Define the background color, foreground color, and text alignment of an announcement.
* **[Create an announcement type](https://servicenow-prod.fluidtopics.net/e~pw0eWfXdTpjUQdj~RCKA)**   
  Announcement types determine where an announcement displays. Announcements include two base system types: banner and widget.