---
sourceDocument: Australia ServiceNow AI Platform user interface
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/platform-user-interface

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia ServiceNow AI Platform user interface

ft:clusterId :

    - platux

bundleId :

    - platux

workflow :

    - Platform


---

# Embed video content in help topics

# Embed video content in help topics {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

You can embed a link to video content in a custom embedded help topic. YouTube and
Vimeo video content is supported.

## Antes de Iniciar

Role required: embedded_help_admin or admin

## Por Que e Quando Desempenhar Esta Tarefa

You cannot use the insert/edit video icon in the HTML editor to embed the video. You
must enter the source code.  
Figura 1. HTML editor icons

The administrator can disable the ability for users to see embedded video in the
[Embedded Help system properties](https://servicenow-prod.fluidtopics.net/vRoiI~AjKScCpfQytwXKHw "Embedded help is active by default on your instance. The administrator can change system properties to modify how the instance interacts with embedded help.").

## Procedimento

1. Complete the following steps to obtain the embed code for the video.
   1. Navigate to the location of the video on YouTube or Vimeo.
   2. Open the Share option for the video.  
      In YouTube, the text appears below the video. In Vimeo, click the share icon beside the video.
   3. Under Embed, select the code and paste it into a text editor.
   4. Modify the code to enclose it in a \<div\> and remove elements that do not get rendered in the embedded help content page.  
      For example, here is the embed code for a YouTube video. The modified code also contains a title for the embedded video enclosed in a \<p\> tag.  

          <iframe width="560" height="315" src="https://www.youtube.com/embed/bqh-5yew2yQ" 
          frameborder="0" allowfullscreen></iframe>

      After modification, the code looks like this.  

          <div class="video"><iframe src="https://www.youtube.com/embed/bqh-5yew2yQ" 
          allowfullscreen=""></iframe>
          <p class="p">Video: Work at Now</p>
          </div>

      Vimeo embed code has more attributes. Strip them out so it looks
      like the following example. Notice the difference between YouTube
      and Vimeo for the allowfullscreeen
      attribute.  

          <div class="video"><iframe src="https://player.vimeo.com/video/67392563" frameborder="0" 
          allowfullscreen></iframe>
          <p class="p">Video: Work at Now</p>
          </div>

      Nota:  
      As shown in the examples, enclose the `<iframe>` and the `<p>` tags within a `<div class="video">` tag. If the administrator disables the property to display video content, all content within the `<div class="video">` tag are hidden.
   {#embed-video-help-content__substeps_tdr_rtv_q1b}
2. Navigate to Embedded HelpHelp Content, and then open the custom help topic to embed a video.
3. Click the source code icon (\<\>).
4. Position your cursor at the end of the line above the location of the video.
5. Press the Enter key to move to a blank line enter the embed code you modified.
6. Click OK, and then click Update.
7. To test that the video appears, open the page that displays the content you just updated, and then open the help panel.