Safe Workplace

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 3 minutes to read
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    Summary of Safe Workplace Employee Service Management

    ServiceNow® Safe Workplace applications assist organizations in reopening workplaces safely after emergencies, such as pandemics. They focus on employee health and safety, enabling a structured return to work through various applications that assess readiness, manage health screenings, and ensure compliance with safety protocols.

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    Key Features

    • Employee Readiness Surveys: Gauge employee readiness to return to work by collecting insights on health status and safety concerns through surveys.
    • Employee Health Screening: Screen employees before entry with temperature checks and PPE requirements to ensure compliance with safety protocols.
    • Workplace Core: Configure socially distanced workspaces and manage sanitation schedules, allowing for organized workspace reservations and tracking.
    • PPE Inventory Management: Track and manage personal protective equipment inventory across facilities, providing real-time updates on availability and usage.
    • Safe Workplace Dashboard: Offers HR and safety leaders a comprehensive view of workplace operations, allowing for informed decisions on site readiness.
    • Contact Tracing: Identify potentially exposed employees to reduce the spread of infectious diseases through detailed contact logs.
    • Vaccination Status: Track employee vaccination status, enabling HR to manage workforce readiness and compliance with health regulations.
    • Mobile Application: Access Safe Workplace features remotely through the mobile app for flexibility in managing workplace safety protocols.

    Key Outcomes

    By implementing the Safe Workplace applications, organizations can effectively automate workflows related to employee readiness, ensure safe workspaces, and maintain inventory for safety equipment. This results in a more organized and compliant return to the workplace, enhancing employee confidence and overall safety operations.

    ServiceNow® Safe Workplace applications help you reopen your workplaces and support the health and safety of your employees after emergencies and pandemics like COVID-19.

    Workforce readiness

    Help employees return to the workplace when they're healthy and ready with the following Safe Workplace applications.
    Employee Readiness Surveys
    Gauge workforce readiness for returning to the workplace

    With the ServiceNow® Employee Readiness Surveys application, send surveys to help gauge whether users are ready to return to the workplace. Ask questions to get insights into how users feel about returning to work, their current health status, and underlying concerns such as personal health, family obligations, and anxiety about workplace safety. Based on responses, you can measure and determine the steps needed to help users feel safe and secure upon their return.

    Employee Health Screening
    Screen employees for a safer return to the workplace

    The ServiceNow® Employee Health Screening application enables organizations to screen users before entering the workplace to ensure compliance with the organization's entry requirements, such as a temperature check and personal protective equipment (PPE). Based on their own criteria, organizations can determine whether it’s safe for the user to enter the workplace. Organizations can use a reporting dashboard  to view trends by sites and record the return of users into  their  facilities.

    Workplace readiness

    Prepare your workplace for the return of employees with the following Safe Workplace applications.
    Workplace Core
    Manage workspace distancing, shifts, and cleaning

    Using the ServiceNow® Workplace Core application, quickly configure sanitized and socially distanced workspaces for the return of users. With department leaders, workplace service managers can reserve available workspaces for users in shifts. Workspaces can be scheduled for disinfection before and after these shifts. Through reports and dashboards, workplace managers can view how many of the available workspaces have been reserved. Workplace managers also have a real-time view of all cleaning task statuses, including a full audit trail history.

    Workplace Personal Protective Equipment Inventory Management
    Manage the inventory of personal protective equipment

    The ServiceNow® Workplace Personal Protective Equipment Inventory Management application helps you manage and monitor workplace needs for safety equipment provided to your workforce. A dashboard provides a comprehensive view of inventory by each facility, an aggregate scope of the entire workplace, and historical data on how equipment levels have changed over time. You can update current inventory levels daily for accurate and real-time inventory management.

    Use the Safe Workplace applications together to automate workflows for determining your employees' readiness and needs for returning to work, preparing sanitized and socially distanced workspaces, and managing the inventory of safety equipment for your workforce.
    Figure 1. Safe Workplace
    Safe Workplace apps.
    Use guided setup to implement Safe Workplace suite apps
    The Safe Workplace guided setup provides a sequence of tasks that help you configure the Safe Workplace and Emergency Response Management applications on your ServiceNow instance. To open the Safe Workplace guided setup, navigate to Guided Setup > Safe Workplace Guided Setup. For more information about using the guided setup interface, see Using guided setup.