Explore Microsoft Teams integration for Agent Experience

Washington DC Employee Service Management

Release: washingtondc
ft:locale: en-US
ft:publication_title: Washington DC Employee Service Management
ft:clusterId: emplsm
bundleId: emplsm
workflow: Employee

Explore Microsoft Teams integration for Agent Experience

Release version: Washingtondc

Updated February 1, 2024

1 minute to read

Allow the agents to work and manage the major incidents from Major Incident Management (MIM) workbench through Microsoft Teams.