Employee Travel Safety

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 4 minutes to read
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    Summary of Employee Travel Safety

    The ServiceNow® Employee Travel Safety application is designed to ensure safe travel for employees by verifying destination safety, monitoring health status, and maintaining a contact log during travel. Employees must request permission for travel, which can be approved or rejected by their manager based on COVID-19 data and site evaluations. Daily health verifications and contact logs are required during trips.

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    Key Features

    • Travel Request Management: Employees request travel permission, which managers can approve or deny based on health data and site evaluations.
    • Health Monitoring: Daily health checks are mandatory before and during travel.
    • Contact Logging: Employees keep a log of contacts to track potential exposure during their trips.
    • Integration with Safe Workplace Suite: Works alongside other applications for comprehensive health and safety management.

    Key Outcomes

    Using the Employee Travel Safety application helps organizations ensure employee safety during travel, comply with health regulations, and facilitate a structured approach to travel management. It is essential for organizations to configure the application to align with their specific legal obligations and policies.

    Use the ServiceNow® Employee Travel Safety application to help support safe travel for employees by verifying the site safety and policy compliance of destinations, monitoring employee health status, and keeping a contact log during travel.

    An employee submits a travel request. If their manager approves the request, the employee submits a daily health verification before and during travel, and a contact log during travel.

    Before booking travel in a travel management system, employees request permission for their trips. The employee's manager or a designated travel approver can approve or reject the travel request based on COVID-19 case data and a site safety evaluation for the destination.

    When an employee's travel request is approved, monitor their health status using a daily health verification that the employee submits before and during the trip. Employees can also keep a daily contact log for the duration of the trip to track potential exposure.

    Use with other Safe Workplace suite applications

    Employee Travel Safety is part of a suite of ServiceNow® Safe Workplace suite applications. Use it with these other applications to help your organization prepare its workforce and workplaces to resume operations after emergencies and pandemics like COVID-19.
    • With the Employee Readiness Surveys application, evaluate the readiness of your users to return to the workplace by asking them to fill in a survey.
    • Before users re-enter workspaces, use the Employee Health Screening application to screen users and ensure compliance with your entry requirements, such as a temperature check and PPE.
    • With the Explore Workplace Core application, prepare for the return of users by configuring and maintaining clean and socially distanced workspaces for them to use.
    • You can manage the inventory of safety equipment for your workforce with the Workplace Personal Protective Equipment Inventory Management application.
    • With the Contact Tracing application, evaluate the readiness of your users to return to the workplace by using data such as badge scans, Wi-Fi access logs, and daily contact logs to help identify potential user interactions.

    All Safe Workplace suite applications are available in the ServiceNow Store.

    Safe Workplace suite for federal customers

    Federal customers using IL4 or FedRAMP environments will see the Safe Workplace suite applications ready and available to install on their nonproduction instances without having to make any special requests. Licenses are required to use Safe Workplace suite applications on production instances. Customers are responsible for configuring the apps to meet U.S. federal regulations and guidelines.

    Table 1. Installation instructions for self-hosted and federal environments
    Type Instructions

    Commercial on-premise

    Visit the ServiceNow® Store to download and install the application.

    Federal hosted

    See the Federal downloads for the Emergency Response Management and Safe Workplace suite apps [KB0030260] article in the Store Help Center for more information.

    Federal on-premise

    If you are a federal on-premise customer and you would like to install this application, reach out to your sales representative or open a Now Support or HIWAVE ticket. In the ticket, request to be routed to the SHOT team.

    See the Federal downloads for the Emergency Response Management and Safe Workplace suite apps [KB0030260] article in the Store Help Center for more information.

    On-premise

    See the Commercial downloads for the Emergency Response Management and Safe Workplace suite apps [KB0030258] article in the Store Help Center for more information.