Configure HR Service Delivery Integration with Workday Learning

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read
  • Pull Workday learning tasks or to-dos on regular scheduled basis or on manual basis for provided date range into ServiceNow instance. This allows the employees to view all their to-dos in a single place, Employee Center.

    Application setup

    • Activate the HR Service Delivery Integration with Workday Learning application from ServiceNow Store. This automatically activates the Workday HR Spoke.
    • Set up Workday Learning Spoke.
    • Activate the HR Service Delivery Integrations Framework from ServiceNow Store. HR Service Delivery Integration with Workday Learning uses Enterprise Service Management Integrations Framework to pull tasks from Workday Learning into ServiceNow. For more information on HR Service Delivery Integrations Framework, see Enterprise Service Management Integrations Framework.

    Schedule flow activation

    Activate and run the Trigger Workday Learning Integration that pulls tasks into ServiceNow. For more information, see Activate schedule flows.