Employee Readiness Core

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 4 minutes to read
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    Summary of Employee Readiness Core

    The ServiceNow® Employee Readiness Core application facilitates tracking employee data across Safe Workplace suite and Emergency Response Management applications. It includes the Employee Health and Safety Status feature, providing essential functionality for Employee Readiness apps like Surveys, Health Screening, and Contact Tracing.

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    Key Features

    • Guided Setup: A structured sequence to configure Safe Workplace and Emergency Response Management applications. Access it via Guided Setup > Safe Workplace Guided Setup.
    • Employee Health and Safety Status: Track employee readiness for workplace return.
    • My Safe Workplace: A centralized page for managing health status, reservation tracking, and PPE requests.
    • Approval Portal: Approve or deny submitted COVID-19 vaccine doses and health tests.
    • Data Privacy Management: Maintain employee data privacy and obtain consent for various policies.

    Key Outcomes

    Utilizing the Employee Readiness Core application helps organizations effectively prepare their workforce for safe operations post-emergency or pandemic scenarios. It aids in compliance with entry requirements and the management of safety equipment, ensuring a safer workplace environment. Federal customers can access the suite without special requests in nonproduction instances but must comply with relevant regulations in production environments.

    Use the ServiceNow® Employee Readiness Core application to track employee data across all Safe Workplace suite and ServiceNow® Emergency Response Management applications.

    The Employee Readiness Core app adds the Employee Health and Safety Status feature.
    Return employees to the workplace

    The Employee Readiness Core app also provides shared functionality and data structures for Employee Readiness apps, such as ServiceNow® Employee Readiness Surveys, ServiceNow® Employee Health Screening , and ServiceNow® Contact Tracing .

    Use guided setup to implement Safe Workplace suite apps
    The Safe Workplace guided setup provides a sequence of tasks that help you configure the Safe Workplace and Emergency Response Management applications on your ServiceNow instance. To open the Safe Workplace guided setup, navigate to Guided Setup > Safe Workplace Guided Setup. For more information about using the guided setup interface, see Using guided setup.

    Use with other Safe Workplace suite applications

    Employee Readiness Core is part of a suite of ServiceNow® Safe Workplace suite applications. Use it with these other applications to help your organization prepare its workforce and workplaces to resume operations after emergencies and pandemics like COVID-19.
    • With the Employee Readiness Surveys application, evaluate the readiness of your users to return to the workplace by asking them to fill in a survey.
    • Before users re-enter workspaces, use the Employee Health Screening application to screen users and ensure compliance with your entry requirements, such as a temperature check and PPE.
    • With the Explore Workplace Core application, prepare for the return of users by configuring and maintaining clean and socially distanced workspaces for them to use.
    • You can manage the inventory of safety equipment for your workforce with the Workplace Personal Protective Equipment Inventory Management application.
    • With the Contact Tracing application, evaluate the readiness of your users to return to the workplace by using data such as badge scans, Wi-Fi access logs, and daily contact logs to help identify potential user interactions.

    All Safe Workplace suite applications are available in the ServiceNow Store.

    Safe Workplace suite for federal customers

    Federal customers using IL4 or FedRAMP environments will see the Safe Workplace suite applications ready and available to install on their nonproduction instances without having to make any special requests. Licenses are required to use Safe Workplace suite applications on production instances. Customers are responsible for configuring the apps to meet U.S. federal regulations and guidelines.

    Table 1. Installation instructions for self-hosted and federal environments
    Type Instructions

    Commercial on-premise

    Visit the ServiceNow® Store to download and install the application.

    Federal hosted

    See the Federal downloads for the Emergency Response Management and Safe Workplace suite apps [KB0030260] article in the Store Help Center for more information.

    Federal on-premise

    If you are a federal on-premise customer and you would like to install this application, reach out to your sales representative or open a Now Support or HIWAVE ticket. In the ticket, request to be routed to the SHOT team.

    See the Federal downloads for the Emergency Response Management and Safe Workplace suite apps [KB0030260] article in the Store Help Center for more information.

    On-premise

    See the Commercial downloads for the Emergency Response Management and Safe Workplace suite apps [KB0030258] article in the Store Help Center for more information.

    Notice regarding use by organizations

    All decisions in connection with the implementation of this application are at the sole decision of the Organization utilizing this application. Organizations agree that use of the application is not a representation by ServiceNow regarding the application’s compliance with any law or regulation and any suggested language provided out of the box with the application does not constitute legal advice by ServiceNow.

    Organizations remain solely responsible for complying with their legal obligations under applicable law, including (but not limited to) data protection and employment laws, and should modify any language within the templates provided to meet the Organizations’ specific requirements.

    Notice regarding use by government agencies

    ServiceNow is offering this application to government agencies and their authorized users, not to employees of government agencies in their individual capacities. Use of this application is being offered free of charge for a limited or extended time period and with no expectation of payment from the government agency to ServiceNow for use during that time period, nor does usage create an actual or implied future obligation on behalf of the government. ServiceNow hereby expressly waives any future claims for payment from the agency in connection with usage of the application. Government customers are solely responsible to confirm with the agency’s Ethics Office or its authorized representative that acceptance and usage of the application is permissible.

    All decisions in connection with the implementation of this application are at the sole decision of the government agency utilizing this application. Agencies remain solely responsible for complying with their legal obligations under applicable laws and regulations, including (but not limited to) data protection and employment laws and regulations, and should modify any language within the templates provided to meet the agency’s specific requirements.