Monitor content on the topic pages
The feature allows taxonomy and content personas keep track of the new content created and available to be added on the topic pages. Connect new content to the categories linked to the topics. Monitor the categories to track new content available on the associated connected content types.
The feature ensures the topic pages include the most updated content available for the employees.
- The taxonomy and topic managers can review and add new content available for the connected content types associated to the categories.
- The content suggestions come with regular notification and could be added or dismissed.
- The connected content types supported for the features are Knowledge Base articles and Service Catalog items.
Manage content on the topic pages
Link your desired categories to the topics to have easier management of unconnected content.
Before you begin
Role required: taxonomy_admin
User criteria required: Taxonomy Manager, Taxonomy Contributor, Topic Manager, Topic Contributor.
About this task
A Fix script is shipped with the feature that automatically runs when you upgrade to Utah.
Link your desired categories to the topics manually, for new installations, for new taxonomy created, or for new categories required on the existing taxonomies.
- The script goes through all the connected content on the topics and identifies the categories for those connected content.
- The fix script works for all the active taxonomies.
- The Catalog and knowledge Categories tab displays the identified categories to be linked to the topics, after the fix script is successfully executed.
- Linking a category to a topic bulk-connects all its connected content to the topic.
A weekly scheduled job runs to recognize new content to be associated to the topics. For more information on the execution and modification of the scheduled job, see Change the scheduled job frequency for content association.
Procedure
-
Select the Content type on the pop-up window and select
the category to link to the topic page.
Figure 1. Edit categories window -
Select Save to link the category to the topic
page.
A confirmation displays on the screen.
Figure 2. Confirmation notifications 
Result
Access all the connected content to the categories linked to the topic pages.
Change the scheduled job frequency for content association
Change the scheduled job frequency, as required, to ensure that the notification of new content availability to add to the topic pages is regular and uninterrupted.
Before you begin
Role required: admin
Procedure
-
Select your preferred Run time option, for the scheduled
job, from the available list on the field.
Figure 3. Scheduled job run-time options Note:The default scheduled job run-time is weekly. Edit and update the frequency of execution, as required. -
Select View Details on the pop-up notification displayed
on the topic page to see the new content available for association.
Figure 4. New content availability notification 