Show borders between search result cards in portal search

  • Versão de lançamento: Australia
  • Atualizado 12 de mar. de 2026
  • 1 min. de leitura
  • Display borders between search result cards on the search results page for portal search applications.

    Antes de Iniciar

    Role required: sp_admin or admin

    Por Que e Quando Desempenhar Esta Tarefa

    By default, AI Search displays no borders between search result cards on the portal search results page. You can enable display of borders between search result cards on the portal search results page by configuring the Faceted Search Service Portal widget.

    To learn more about Service Portal widgets, see Using portal widgets.

    Procedimento

    1. Navigate to All > Service Portal > Widgets.
    2. Open the Faceted Search widget record.
    3. In the Body HTML template field, find the show-card-border setting and change its value from {{false}} to {{true}}.
    4. Select Update.

    Resultado

    AI Search displays borders between search result cards on the search results page for portal search applications.
    Nota:
    Users who have the portal search results page open may not see the change take effect until they refresh the portal page.

    O que Fazer Depois

    For details on showing borders between search results cards in global search, see Show borders between search result cards in global search.