AI Search

  • Versão de lançamento: Australia
  • Atualizado 12 de mar. de 2026
  • 1 min. de leitura

    • The ServiceNow® AI Search application provides a consumer-grade search engine for ServiceNow® Service Portal, ServiceNow® Now Mobile, and ServiceNow® Virtual Agent . Intelligent query features help you quickly find the answers you need.

    Watch this short video to see how users can find answers using AI Search.

    Get started

    Nota:
    AI Search isn't available in personal developer instances (PDIs).

    Extend AI Search with apps from the ServiceNow® Store

    Analyze trends for search query traffic, review indexed record counts and configuration settings, and preview search query results with Advanced AI Search Management Tools.