Enable basic email

  • Versão de lançamento: Australia
  • Atualizado 12 de mar. de 2026
  • 1 min. de leitura

    • Enable basic email to use ServiceNow - provided email servers and accounts.

    Antes de Iniciar

    Role required: admin

    Procedimento

    1. Navigate to All > System Properties > Email Properties.
    2. Configure these email properties and select Save.
      Email properties
      Tabela 1. Email property descriptions
      Property section Label System property Setting required
      Outbound Email Configuration Email sending enabled glide.email.smtp.active Yes
      Inbound Email Configuration Email receiving enabled glide.email.read.active Yes