Create a language code mapping

  • Versão de lançamento: Australia
  • Atualizado 12 de mar. de 2026
  • 1 min. de leitura

    • Create a language code mapping to map the ServiceNow® language codes with the language codes of the translation service providers.

    Antes de Iniciar

    Role required: admin

    Procedimento

    1. Navigate to All > Dynamic Translation > Language Code Mappings.
    2. Click New.
    3. On the form, fill in the fields.
      Tabela 1. Language Code Mapping form fields
      Field Description
      Language code Language for which a ServiceNow® language code mapping record is being created.
      Mapped language code Translation service provider's language code with which the ServiceNow® language code is being mapped.
      Name Identifier for the language and the mapping code.

      The name is auto-filled using the language code and the mapped language code in the "language code -> mapped language code" format.

      For example, fq -> fr-CA.

      Users can edit the fields if required.
    4. Click Submit.
      Nota:
      After creating the language code mapping, associate it with a corresponding translator configuration to map the existing ServiceNow® language code.