Request the Messaging Notification plugin

Versão de lançamento: Australia

Atualizado 12 de mar. de 2026

1 min. de leitura

To activate this feature, request the Messaging Notification plugin (com.glide.notification.messaging) through the HI Customer Service system. This plugin activates related plugins if they are not already active.

Antes de Iniciar

Role required: admin

Por Que e Quando Desempenhar Esta Tarefa

There are two ways to request a plugin:

Access the Now Support Service Catalog directly by selecting Automation Store > Service Catalog > Activate Plugin on Now Support.
Access the Now Support Service Catalog through the All Applications page on your instance by following these steps.

For additional details about requesting a plugin, see Requesting a Plugin from the Service Catalog [KB0751715] article in the Now Support Knowledge Base.

Procedimento

Navigate to All > System Applications > All Available Applications > All.
Select Request plugin to open the Activate Plugin form on Now Support.

On the Activate Plugin form, provide the following information.

Tabela 1. Activate Plugin form
Field	Description
What is your target instance	Select the instance that you want to activate the plugin on.
Which plugin would you like to activate	Select the name of the plugin to activate. Nota: If the system doesn't list the plugin you want or if you're activating the plugin on an OEM or on-premise instance, select the Plugin I'm looking for is not listed check box and then enter the name of the plugin.
Select Maintenance Date and Time	Select the date and time to activate the plugin.

For example, see the following form to activate the Event Management plugin on an instance named SNC Instance.

Select Submit.
After the maintenance window, the system installs the plugin on your instance. To confirm the installation, go to the Installed tab in the Application Manager.