Create an attribute value or action for a push message

  • Versão de lançamento: Australia
  • Atualizado 12 de mar. de 2026
  • 1 min. de leitura

    • Attribute values are associated with push messages to provide a way for the message to include certain types of information in the push notification.

    Antes de Iniciar

    Complete the following:
    1. Activate push notifications
    2. ( iOS only) Upload a push certificate to your instance
    3. Create a push application record for your custom app
    4. Create push message content
    5. Create a push message attribute definition

    Role required: admin or push_admin

    Nota:
    This process describes configuration used in the ServiceNow mobile app. Push Notification configuration for the current ServiceNow mobile UI can be found at Mobile push notifications

    Por Que e Quando Desempenhar Esta Tarefa

    These push message attribute values override values that you set in an attribute definition on the Push Content form.

    Procedimento

    1. Navigate to All > System Notification > Push > Push Messages.
    2. Select a message.
    3. In the Push Message Attribute Values related list, click New.
    4. Fill out the fields on the form (see table).
    5. Click Submit.
      Tabela 1. Push Message Attribute Values form fields
      Field Description
      Attribute Select a push message attribute definition.
      Value/Action Enter the value for the attribute or select the push action. This field changes to Value or Action depending on the type of attribute you select in the Attribute field.

    O que Fazer Depois

    (Optional) Create a push action to perform an action on the instance.